Customer Service Representative - State Farm Agent Team Member

Benefits: Simple IRA with employer match Hiring bonus Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development About Our Agency: Our agency opened in 2022 and is a growing team of four who are focused on building strong relationships and delivering excellent service. I began my career as a State Farm team member right after graduating high school, and this is the only industry I’ve ever worked in. That experience has given me a deep understanding of the business and a strong commitment to helping both customers and team members succeed. We stay involved locally as a member of the Howell Chamber of Commerce and believe in being active and present in the community we serve. We offer PTO, health and dental insurance, a Simple IRA with employer match, commissions and bonuses, and a $1,000 hiring bonus for licensed candidates. We believe in rewarding performance and supporting long-term growth. Our culture is built around motivation and forward momentum. We’re looking for someone who is driven, eager to succeed, and ready to grow with a supportive team. If you’re motivated and want to build a career in an environment where effort is recognized and rewarded, this could be a great fit for you. Role Description: As a Customer Service Representative - State Farm Agent Team Member with Jared Trella - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr