Business Process & Information Systems Analyst

Business Process & Information Systems AnalystMortgage Acquisition Team | Midland Mortgage (MidFirst Bank) About MidFirst BankMidFirst Bank is a Forbes Best Employer and the largest privately owned bank in the United States, with more than $41 billion in assets and over 900,000 customers. Through Midland Mortgage—our mortgage banking division—we combine scale, analytical rigor, and longterm stability to make disciplined investment decisions in a complex financial environment. We are proud to be strong, stable, and private.We foster an exceptional culture that promotes engagement, collaboration, and professional growth in a dynamic, fast-paced, and analytically focused environment. At MidFirst, employees are encouraged to bring curiosity, discipline, and insight to their work while making a meaningful impact.The Mortgage Acquisition TeamThe Mortgage Acquisition team is a multidisciplinary, collaborative, analyticsdriven organization composed of six functional groups, each with specialized responsibilities. Collectively, the team is responsible for the full lifecycle of analyzing, valuing, acquiring, and executing transactions involving mortgages and mortgage-related assets, including whole loans, mortgagebacked securities (MBS), and mortgage servicing rights (MSRs). The team operates within Midland Mortgage, an operating division of MidFirst Bank.Our culture emphasizes professional development, operational excellence, engagement, and crossfunctional coordination, supporting both the bank’s longterm strategy and the growth of our people.Process & Information Systems Analyst – Position SummaryThe Business Process & Information Systems Analyst plays a critical role within the Mortgage Acquisition team by helping design, implement, document, and continuously improve the processes, information systems, and technology tools that support mortgage loan acquisitions and servicing transfers (collectively referred to as “transactions”).This role partners closely with stakeholders across the team to evaluate existing workflows, identify opportunities for optimization, and lead initiatives that enhance efficiency, data integrity, and execution quality. The Analyst combines strong analytical capabilities with project management discipline and a practical understanding of technology to translate business needs into scalable, valueadding solutions. Success in this role requires comfort operating in a fastpaced, evolving environment, the ability to manage multiple initiatives simultaneously, and a bias toward execution and continuous improvement. The ability to communicate effectively with a variety of stakeholders and effectively drive innovative change is paramount for the position.Key ResponsibilitiesASSESS & OPTIMIZEEvaluate existing business processes, information systems, and technology tools to identify opportunities for efficiency, scalability, and risk reductionDevelop clear value propositions for proposed enhancements and communicate tradeoffs and benefits to stakeholdersContinuously monitor process performance and recommend improvements based on data and operational insightDESIGN & IMPLEMENTResearch and evaluate emerging processes, systems, and tools within the mortgage banking industry and broader business environmentLead the design, development, testing, and implementation of new or enhanced business solutionsPartner with internal and external stakeholders to ensure solutions align with business objectives and operational realitiesEXECUTE & COORDINATELead crossfunctional project teams to deliver initiatives on time and within scopeOrganize and facilitate project meetings, establish milestones, and track progress against deliverablesProduce and maintain project documentation and status reporting related to new initiatives and servicing transfersCOMMUNICATE & ENABLEEffectively communicate key milestones, risks, and decisions to stakeholders across the organizationProactively surface issues and drive resolution while mitigating execution risksSupport teams in understanding and adopting current and future technology platformsPosition Requirements & QualificationsBachelor’s degree in a businessrelated discipline such as Business Administration, Business Management, Finance, Accounting, Data Analytics, Industrial Engineering, or MIS required.Minimum of 3-5 years of professional experience in a role relevant to process improvement, systems analysis, or business operationsExperience with mortgage servicing, mortgage banking, or financial services strongly preferredBackground in business process reengineering, continuous improvement, or project management desirableCore Skills & CompetenciesStrong critical thinking, analytical, and problemsolving skillsDemonstrated ability to translate business concepts into executable solutionsSolid project and program management capabilitiesExcellent written and verbal communication skillsHigh level of organization, attention to detail, and followthroughAbility to manage multiple priorities in a dynamic environmentProficiency with Microsoft Office applications (Excel, Word, Power BI, Visio, Project, PowerPoint)Experience with work management platforms (e.g., Asana); knowledge of Python or R is a plusSupervision & Work EnvironmentWork is performed with a moderate level of supervisionResponsibilities are varied and may shift based on business priorities and transaction activityRole involves collaboration across functional teams and engagement with both internal and external partnersThis position is wellsuited for an individual who enjoys improving how organizations operate through better processes, stronger data, and effective use of technology.Job SummaryRequisition Number: PROCE004875Job Category: Financial ServicesSchedule: Full-Time