Account Supervisor / Agency Client Services

Job Description

Job Description

About EGC Group

EGC Group is an award-winning performance media agency, with over 40 years of experience growing challenger brands. We have a passion for ideas, an entrepreneurial spirit and a local, regional and global client roster that includes Brother International, Canon and Mayo Clinic.

As a collective of creative thinkers, media specialists and data scientists, EGC leverages the powerful combination of best-in-class marketing experts, creative content + video production and proprietary technology. From big ideas to advanced analytics, we live and breathe performance in pursuit of driving transformative growth for our clients, everyday.

The Role

Melville, NY / Hybrid (3 days in office)

As an Account Supervisor, you will be the key relationship manager for the client. You will be responsible for both strategy and execution, and manage a group of accounts. This position requires marketing planning and skills that are necessary for making proactive suggestions to grow a client’s business.This role will also draw on project management skills, including project briefing, scope and management.

• Managing the client relationship and acting as the lead point of contact
• Developing a deep understanding of each client’s business, industry, and competition.
• Bringing strategic and innovative ideas to clients and working with the EGC team to execute them.
• Leading weekly client status calls, quarterly business reviews, and other client meetings.
• Leading the development of integrated marketing plans across multiple channels.
• Interpreting results from various analytics sources to ensure that each client’s goals are being met, and being able to identify areas for improvement.
• Seeking opportunities to advance the client relationship and identify new business opportunities.
• Managing overall account profitability, including approving and tracking agency hours and identifying potential issues, as well as opportunities.
• Serving as quality control for all deliverables.
• Guiding the client through the media landscape, serving as a consultant on industry changes and news.

Qualifications

• 5-to-7 years’ experience working in a mid-sized advertising agency environment
• Experience working with consumer and retail brands, B2B, healthcare or higher ed
• Bachelor’s degree in Marketing, Communications, or related field
• Analytical and logical; standard strategic marketing skills (competitive assessment, industry analysis, SWOT, etc.)
• Experience in Google Analytics
• The ability to work in a “team structure” that fosters collaboration
• Having an energetic attitude and being passionate about your career
• A proactive and positive workstyle

The Perks at EGC

Flexible PTO and Summer Fridays (half days)

Hybrid work schedule

Medical, Dental, Vision benefits

401K + employer matching

Life Insurance, Aflac and additional auxiliary discount programs

Company luncheons, outings and events

Professional growth training opportunities

EGC Group, Inc. is an equal opportunity employer

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