Nurse Case Manager

Claims Associates, Inc. is seeking a compassionate, organized, and proactive Nurse Case Manager to join our growing team in Rapid City. This position plays a key role in coordinating medical case management services, supporting injured individuals throughout the recovery process, and helping facilitate safe, timely return-to-work outcomes. We are looking for a clinical professional who thrives in a fast-paced environment, communicates effectively with multiple stakeholders, and brings a strong balance of medical knowledge, professionalism, and customer service. Position Summary The Nurse Case Manager manages cases from referral through closure while serving as a liaison between claimants, employers, providers, and referral sources. Essential Responsibilities Develop and implement individualized case management and rehabilitation plans Coordinate communication among providers, employers, claimants, and referral partners Review medical documentation and make clinically appropriate recommendations Conduct site visits and jobsite analyses to evaluate work restrictions and functional demands Assess home care needs, equipment, and community resources Prepare timely reports, case summaries, and documentation Support return-to-work planning and job modification discussions Participate in case conferences and collaborative care discussions Maintain accurate billing, mileage, expense tracking, and case records Provide exceptional service while maintaining professionalism, confidentiality, and clinical ethics Qualifications Required Nursing degree or equivalent medical education Active RN or PA license in good standing preferred Valid Driver’s License Minimum of 2 years of nursing or medical field experience Strong communication, organization, and documentation skills Preferred 3–5 years of case management experience Case Management certification Experience working with rehabilitation, occupational health, workers’ compensation, or disability management What We’re Looking For The ideal candidate is: Highly organized and detail-oriented Comfortable working independently and managing multiple priorities Skilled in clinical reasoning and critical thinking Professional, empathetic, and service-focused Comfortable with periodic travel throughout the region Work Environment & Travel This position is primarily office-based in Rapid City with periodic travel to provider offices, employer locations, and claimant appointments throughout the region. Why Join Claims Associates? At Claims Associates, we value professionalism, integrity, teamwork, and quality service. Our team is committed to delivering thoughtful, claimant-centered support while maintaining strong relationships with our clients and referral partners. If you are looking for a meaningful opportunity where you can combine your clinical expertise with relationship management and problem-solving, we encourage you to apply. Equal Opportunity Employer, including disabled and veterans. #J-18808-Ljbffr