Part-Time Teller (20 Hours), Stonestown San Francisco Branch (Bilingual Preferred: Cantonese)

The Teller is an entry‑level position responsible for assisting with the execution of branch activities, including day‑to‑day delivery of client‑facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high‑quality customer service and to help the branch generate revenue by delivering optimal solutions. Responsibilities Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash Identify referral opportunities for new products and services based on client’s financial goals Educate clients on digital and self‑service opportunities offered by Citi Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed Maintain working knowledge of client accounts as well as new and existing products and services offered. Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications Previous relevant experience preferred Demonstrated sales and customer service experience Money handling experience Effective problem solving and communication skills Ability to work well in a team oriented environment Education High School diploma or equivalent Schedule Good Faith Schedule, subject to change based on business needs Mon, Wed 11 am to 4 pm Fri 9:45 am to 2:45 pm Sat: 9:30 am to 2:30 pm Location San Francisco, California, United States Time Type Part time Compensation Annual salary range: $41,600.00 – $51,960.00. The hourly rate corresponding to the annual range is $20.00 – $24.98. Salary will be prorated for part‑time hires based on hours worked. Benefits Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off packages, including planned vacation, unplanned sick leave, and paid holidays. In addition, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. Additional offerings may vary by jurisdiction, job level, and date of hire. EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi and view Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr Citi