Remote QA Lead: Veteran Care Coaching & Training
Xterra Health
Dallas, TX
- Remote job
Xterra Health is seeking a Quality Assurance Specialist to ensure top‑tier veteran care conversations across remote contact centers. The role includes monitoring and scoring calls, leading calibration, and coaching Veteran Care Team members to uphold our standards. You will also train new hires and provide ongoing guidance to the Medical Evidence Consulting team when needed. The position emphasizes hands‑on coaching, credible feedback, and consistent performance improvement while maintaining #J-18808-Ljbffr Xterra Health
Vacancy posted 3 days ago
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