Copy of Communications Manager-Product & Engineering

Communications Manager-Product & Engineering

The Communications Manager is an embedded communications partner for WD's Product and Engineering org. You will design and deliver employee-facing communications that keep engineers, product teams, and technical leaders aligned to strategy, connected to culture, and ready for change—operating with speed and rigor in a complex, innovation-led environment.

You'll report to the Director, Strategic Communications — Product & Engineering, who owns end-to-end strategic communications for the product org (executive comms, external narrative, enterprise alignment).

You operationalize and activate that strategy at the org level, owning channels, cadences, campaigns, and leader support for the P&E organization.

Essential Duties & Responsibilities:

Communication Strategy & Planning

• Build and execute the P&E internal communications strategy and calendar aligned to WD's product roadmap, operating model, and growth priorities.

• Translate corporate and product strategy into clear, employee-ready narratives for technical audiences.

• Own communications intake, prioritization, and sequencing for P&E, balancing urgency, impact, and employee capacity to ensure clarity and reduce noise.

Leader Advisory & Executive-Ready Content

• Draft and ghostwrite org-wide emails, updates, narratives, Q&As, and presentations for P&E leaders, often working from high-level inputs and shaping them into clear, employee-ready content.

• Coach leaders on tone, clarity, and cadence to strengthen credibility and trust.

Content Creation & Writing

• Write, edit, and publish high-quality employee-facing content across multiple formats, including org-wide emails, articles, newsletters, messaging, narratives, and campaign materials.

• Serve as a hands-on writer for the P&E organization with a focus on owning first drafts and final copy, not just review or approvals.

• Translate complex product, engineering, and operating model topics into clear, engaging, and accessible stories for technical and non-technical audiences alike.

Channel & Event Management

• Act as editor-in-chief for P&E channels (e.g., SharePoint, Teams, newsletters), ensuring message discipline and reduced noise.

• Maintain a consistent cadence of written communications that keeps P&E employees informed, aligned, and engaged—balancing clarity, brevity, and narrative coherence.

• Produce, project manage and run the P&E All Hands/Ask Me Anythings, including content, logistics, delivery and follow up.

Change & Transformation Communications

• Lead communications for P&E change (reorgs, mechanism rollouts, operating model shifts), connecting the "what/why/so what" to business outcomes.

• Partner tightly with HR, and program leads to plan sequencing and ensure a successful campaign.

• Proactively identify emerging issues, points of employee confusion, or change risks within P&E surface insights and recommendations to leaders to enable timely, confident action.

Storytelling, Culture & Engagement

• Source and elevate stories about product milestones, engineering innovation, and culture moments that show how our values come to life (Customers, Results, Connection, Excellence, Innovation).

• Share product stories across WD to showcase innovation, strengthen company-wide understanding of our roadmap and deepen connection to our mission and values.

Measurement & Insights

• Set targets and analyze channel/event metrics, pulse feedback, and sentiment; recommend improvements that increase reach, comprehension, and action.

Partnership & Governance

• Serve as a connector between Strategic Comms, P&E leadership, HR, Internal Comms and Corporate Comms, and program teams to maintain alignment with WD's broader narrative, mission, and brand standards.

Qualifications

What You'll Bring

Required

• 8+ years in employee/internal communications (or adjacent roles) with proven success in complex, technical organizations.

• Exceptional writing and editing skills; ability to translate engineering/product topics into clear, human centered messages.

• Demonstrated experience planning and executing change communications across large, distributed teams.

• Strong stakeholder management and consultative skills; confident advising senior leaders and pushing back with data and rationale.

• Channel operations experience (SharePoint, Teams/Slack, newsletters, town halls); strong slides/story design in PowerPoint.

• Program/project management rigor and high attention to detail.

Preferred

• Fluency in the software/hardware product lifecycle, and data-center/cloud ecosystems.

• Familiarity with the role data storage plays in AI.

• Experience building measurement frameworks for internal communications (reach, engagement, comprehension, action).

Additional Information

WD is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal" poster. Our pay transparency policy is available here.

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at View email address on click.appcast.io to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Based on our experience, we anticipate that the application deadline will be 9/2/26, although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.

#LI-BR1

Compensation & Benefits Details

• An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.

• The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.

• If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.