Hotel Assistant General Manager
Hampton Inn
Join our team, a 2026 USA Today Top Workplace Winner!
At NCG Hospitality, we believe great hotels start with great people. As a 2026 Top Workplace in Hospitality Winner, we are proud of the culture we've built and the talented team members who make our success possible.
Now hiring an energetic Hotel Assistant General Manager to join NCG Hospitality, a fast-growing and award-winning hospitality and real estate company.
How You’ll Make An Impact Lead front office operations with a focus on exceptional guest service, team development, and operational efficiency to drive loyalty and revenue.
Guest Experience & Team Leadership
Provide exceptional guest service while setting high service standards for the Front Desk team to follow
Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction
Supervise team, including hiring, training, scheduling, and performance management
Operational Excellence
Cultivate a supportive, inclusive, and engaging work environment where team members can thrive
Ensure the safety of guests and team members by upholding all safety procedures and standards
Support service quality by addressing guest concerns and initiating prompt, effective solutions
Financial & Front Office Administration
Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices
Assist with accounting functions including billing, reporting, and financial reconciliation
Monitor and support procedures related to inventory, key control, and monetary handling
To be successful in this role, you'll bring:
Three years of related work experience in hotels
At least two years in a hospitality management position
Strong organizational skills and attention to detail
Ability to handle pressure with poise and finesse
Strong leadership and a professional image
Strong customer service skills to include problem-solving and complaint resolution
Ability to work in a fast-paced setting
Why You'll Love Working Here
Career Growth
Personalized career development and advancement opportunities
Leadership training, mentorship, and educational assistance
Opportunities to grow across 35 hotels and our Corporate Office
Team Member Perks
Worldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotels
Referral and incentive programs to earn additional rewards
Paid Volunteer Hours, recognition programs, and appreciation events
Health & Wellness
Medical, dental, and vision coverage
Paid Time Off, Paid Sick Time, and Employee Assistance Program
HSA/FSA options, telehealth, wellness benefits, and more
Financial Benefits
Competitive pay with same-day pay options
401(k) with generous company math
Performance bonuses for eligible positions
Ready To Grow With Us?
Take the next step in your career with NCG Hospitality! Explore our current opportunities and discover what makes our team a great place to grow.
Visit ncghospitality.com to view all open positions and learn more about our culture, benefits, and career opportunities.
NCG Hospitality is proud to be an Equal Opportunity Employer.
We participate in E-Verify to confirm employment eligibility for all newly hired team members.
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