Winter 26/27: Lift Operator

Compensation and Benefits:

• Compensation: Hourly wage, adjusted based on experience.
• Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary:

We're all about experiencing all these mountains have to offer, while providing the best possible experience for our guests. The job of the Lift Operator is to execute the proper, efficient, and courteous loading and unloading of our guests. To inspect, record and report the condition of all lift machinery. To provide maximum ticket security by ensuring each guest has a valid pass and to understand and promote Killington Pico Ski Resort products and services.


Summary of Key Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• Daily inspection and safe operation of lifts and gondolas
• Execute opening procedures, daily operations and closing procedures for Lift Operations
• Responsible for the safe loading and unloading of guests from an assigned lift
• Knowledgeably and efficiently administer emergency procedures including lift breakdowns, evacuation, fire, and accident reporting. Communicate to guests, when appropriate, the status of a lift breakdown
• Execute opening procedures, daily operations and closing procedures for Lift Access Operations
• Provide a safe and presentable lift area by maintaining snow/ice buildup, removing trash and litter, and keeping low clearance/portal areas marked and visible
• Use tools provided to remove excess snow/ice from lift areas including but limited to the load/unload areas, maze, and low clearance/portal areas
• Provide an active and efficient flow of guests through the maze
• Ensure ticket security by monitoring RFID gate access for validation of passes
• Excellent ongoing guest service
• Communicate and make quick decisions and be a source of knowledgeable information in dealing with guest needs or questions as they arise
• Other duties as assigned: This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of KPSRP, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others

Qualifications:

• Must be at least 18 years old
• Three months of guest service experience in a resort, private club, or tourism environment required
• Must have reliable transportation which includes the bus
• Must be able to adhere to early morning starting times
• Must be available to work weekends and holidays

Required Knowledge and Skills:

• Excellent attitude, self-motivating
• Ability to work independently and at times with little supervision
• Excellent written and verbal communication skills
• Must be able to handle emergency situations effectively
• Superior guest service experience
• Adequate language skills and reasoning ability
• Adequate problem solving and troubleshooting skills
• Must be able to lift, pull, or push up to 50lbs repeatedly throughout the day
• Must be able to stand and walk for long periods of time throughout the day
• Must be able to work outside, in all weather conditions
• Intermediate Ski/Ride ability preferred

It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.


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