Receptionist

Job Description

Job Description

Receptionist – Visible Changes (Corporate Office)

Location: [Houston, TX 77055] Employment Type: Full-Time – In Person (M-F)  Pay: $14-$16

The Receptionist serves as the first point of contact for all clients, visitors, and employees entering the Visible Changes corporate office. This individual must be lively, friendly, outgoing, professional, and disciplined, ensuring the front desk is managed efficiently and that all interactions reflect the company's commitment to exceptional service. The Receptionist also assists multiple departments with administrative tasks and plays an important role in maintaining an organized and welcoming office environment.

Key Responsibilities:

• Warmly greet and assist guests and employees upon arrival, ensuring everyone feels valued and cared for.
• Answer phones, manage appointments, and maintain a professional reception area.
• Provide exceptional customer service by handling inquiries and concerns with empathy and professionalism.
• Respond to online reviews and keep salons aware of negative reviews.
• Support office operations, including mail distribution, meeting preparation, supply management, filing, and data entry.
• Assist with administrative projects for Executive Assistants, Regional Managers, Controller, and other departments.
• Create name tags, flyers, announcements, and seasonal office décor.
• Help assist in the preparation of company events, conferences, and celebrations (as needed).
• Maintain organized conference rooms, common areas, and office supplies.
• Maintain, sell and track snack station items.
• Assist with lunch orders, employee surveys, and other operational tasks as needed.

Qualifications:

• Friendly, outgoing, and professional demeanor.
• Bilingual (English and Spanish)
• Strong communication, organizational, and multitasking skills.
• Ability to remain calm and resourceful under pressure.
• Creative mindset for basic design and office presentation tasks.
• Proficiency with Microsoft Office and general office technology.
• Self-motivated team player with a positive attitude and strong attention to detail.

Why You'll Love Working With Us

• Friendly, team-oriented culture.
• Employee discounts on products and services.
• We also provide benefits such as: 401k, medical insurance, dental insurance, life insurance, and both short and long-term disability.

Overall Expectations

The Receptionist is expected to be a dependable and positive representative of Visible Changes, offering a welcoming and energetic environment for guests and staff, providing reliable administrative support, and contributing to the smooth operation of the corporate office. This position requires adaptability, attention to detail, and a genuine desire to help others.