Sales Manager

Location: Bangor, ME

Position: Sales Manager

Properties: Bangor Residence Inn and Bangor Fairfield Inn

Ocean Properties is seeking an experienced Business Transient & Group Sales Manager to represent two hotels in the Bangor market. This position will be responsible for growing existing corporate accounts, adding new accounts, and booking Group business. This individual must possess excellent organizational and communication skills, be aggressive in targeting new business, and maintain strong relationships with existing local group and transient accounts. This position requires strong sales skills in both Business Transient & Group segments.

• Responsible for managing all Local Negotiated Rates for two (2) properties.


• Responsible for managing all Group business for two (2) properties from contracting stage through execution.


• Detail all groups with meeting space to include food and beverage, audio-visual needs, group resumes etc. Manage group room blocks. Ensure clients are met at the beginning and end of each meeting.


• Prospect for new transient & group business utilizing outside sales calls, solicitations, cold calls, and site inspections. 40% of each week should be directed toward proactive initiatives both on the phone and out in the market. A minimum of 10-12 outside sales calls should be made each week.


• Resolicit and rebook existing group and transient business


• Track all leads (including lost/turndown) within Delphi


• Review occupancy reports daily


• Maintain accounts, contact, activity and business details within Delphi


• Establish parameters, quotes and negotiate pricing


• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations as needed


• Work closely with hotel staff to ensure all details of the contract were delivered and guests depart satisfied


• Prepare weekly, monthly, quarterly and annual reports, as required


• Prepare account performance reports quarterly and annually, conduct semi-annual account review meetings with account representatives.


• Maintain in-depth files on all accounts


• Understand transient sales strategies, strengths and weaknesses of comp set


• Participate in weekly sell strategy meetings, and other departmental meetings as required


• Develop and maintain knowledge of market trends, competition and customers.


• Develops strong customer relationships through frequent communication


• Achieves activity goals as established by management and completes all reports and assignments in an accurate and timely manner.

Qualified candidates must meet the following criteria:

• 2+ years of successful hotel sales experience


• Knowledge of Marriott brand systems beneficial


• Excellent communication skills both written and verbal


• Must possess strong customer service and problem solving skills


• Exceptional detail in follow-up


• Strong computer skills—Delphi experience preferred


• Willing to travel on a weekly basis in the surrounding area

Benefits:

• Health Insurance


• Dental Insurance


• Vision Insurance


• Life Insurance


• Short Term Disability 


• Paid Time Off 


• 401(k)


• Hotel Discounts with all affiliated properties