Learning QA Specialist

Job Description

Job Description

Role Overview: We are looking for a detail-oriented Learning Quality Assurance (QA) Specialist to ensure our client's digital learning experiences are flawless, intuitive, and impact-driven. In this role, you’ll serve as the final line of defense before training reaches our team, rigorously testing technical functionality and auditing course content across our digital learning ecosystem.

Key Responsibilities:

• Quality & Content Audits: Systematically review newly created learning products using established technical and editorial checklists.

• System Stress-Testing: Proactively identify edge cases, navigation bugs, scoring glitches, and SCORM/xAPI tracking errors by testing courses to their limits inside our LMS.

• Actionable Reporting: Deliver precise, constructive feedback to developers and instructional designers to ensure seamless, accessible, and error-free user experiences.

Basic Qualifications:

• High School Diploma, GED, or equivalent educational background.

• 2+ years of experience in Quality Assurance, Copy Editing, or Instructional Design.

• 1+ year of hands-on experience testing and troubleshooting eLearning modules (SCORM/xAPI) within an LMS.

• 1+ year of experience using the Articulate 360 suite (Storyline 360 & Rise 360).

Preferred Qualifications:

• 3+ years of dedicated QA experience in digital learning environment environments.

• Proven track record using dual-focused QA checklists (technical functionality and copy editing).

• Experience auditing supporting learning assets, such as ILT decks, facilitator guides, and video scripts/content.

• Familiarity with digital accessibility standards (WCAG) and tools (e.g., screen reader testing, keyboard navigation).

Position: Learning QA Specialist

What You’ll Do:

• Conduct rigorous functional and editorial reviews on all newly developed digital learning assets.

• Stress-test online courses in the LMS to uncover potential bugs, tracking errors, scoring mismatches, or navigation issues before launch.

• Provide actionable, technical feedback to design teams to safeguard course integrity and accessibility.

Minimum Requirements:

• High School Diploma or equivalent.

• 2+ years in QA, proofreading/copy editing, or instructional design.

• 1+ year managing eLearning testing (SCORM/xAPI) and LMS troubleshooting.

• 1+ year actively working with Articulate Storyline and Rise.

Desired Experience:

• 3+ years performing quality assurance for digital learning programs.

• Hands-on experience running structured QA checklists for technical and copy accuracy.

• Background reviewing non-eLearning materials (e.g., facilitator guides, slide decks, video media).

• Knowledge of web and eLearning accessibility practices (screen readers, color contrast, keyboard-only navigation).