Correspondence Management Analyst II

Correspondence Management Analyst II

Position Description
CGI Federal, Inc. is seeking a Correspondence Management Analyst II to support the National Fraud Enforcement Division of DOJ in Washington, DC. 
At CGI Federal we call our professionals “partners” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world class company.

Your future duties and responsibilities
.    Respond to all citizen correspondence and manage the flow of controlled correspondence, maintain all correspondence records, assist with formulating an appropriate response, process FOIA requests, and manage the Division's citizen phone line/email.
.    Ensure formatting, form, etc., is in accordance with the Correspondence Manual, and ensures timely preparation of correspondence.
.    Review all prepared correspondence for correct format, grammar, spelling, etc.
Prepare responses to citizen complaints
.    Receive telephone calls coming into the section and routes to appropriate parties or responds if the issue is within the incumbent's purview.
.    Provide direct administrative support to crime victims and witnesses, including arranging and administering logistics to include travel, accommodations and various supporting documentation. 
.    Provide information on court schedule changes, status of defendant's pleas, results of trial, opportunities to address the court, and post sentencing notification.

Required qualifications to be successful in this role
. 1 3 years of experience in correspondence or related field
. Ability to successfully complete a CGI Background Investigation to include; 50 State Criminal, Education, Employment, Credit and Driving Records Checks
. Ability to obtain and maintain a Department of Justice Modified Risk Public Trust waiver
. Strong personal computer skills to include proficiency with Microsoft Office applications
. Ability to effectively communicate orally and in writing
. Ability to perform as a member of a team
Hourly Rate: $30.96/hour

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications.  Compensation decisions are dependent on the facts and circumstances of each case.
CGI Federals benefits are offered to eligible professionals on their first day of employment to include:  
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar for dollar contributions made by eligible employees, up to a maximum, for their job category 

401(k) Plan and Profit Participation for eligible professionals 

Additional benefits determined by your Service Contract Act:
Paid Time Off (PTO)
Paid Federal Holidays 
Health & Welfare Benefits

#CGIFederalJob

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on clients.njoyn.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.