Remote CX Quality Leader for Healthcare Ops
Gainwell Technologies LLC
- Remote job
Gainwell Technologies LLC is seeking a CX Quality Supervisor to monitor voice and non-voice interactions, ensuring accuracy, compliance, and outstanding member and provider experience. You will conduct daily reviews and audits, and partner with client and internal teams to meet standards and regulatory requirements. This role leads QA operations, drives continuous improvement, coaches high‑performing teams, and champions audits and quality standards. #J-18808-Ljbffr Gainwell Technologies LLC
$130k - $160k
...marketplace that connects healthcare professionals with... ...in 2016, we are a remote-first team of over... ...2022. We’re the leader in Long-Term Care... ...Applied AI Strategy & Ops Lead to own and... ...maintain a high bar for quality and reliability.... ...in Ops, Support, or CX environments...Remote workQualityFull time$75k - $85k
...offered by the traditional healthcare system, millions of people... ...clinical and scientific leaders from Cleveland Clinic, Massachusetts... ...Lifeforce is hiring a CX Lead, Diagnostics & Quality. This is a hybrid role... ...and effective in a fully remote environment. Preferred...Remote workQualityFull timeShift work$162k
...Team The Global Consumer CX Team owns the policies,... ...Global Membership Program Leader , you will hold end-to-... ...policy framework for quality and cost efficiency. P&L... ...boundaries with GSO/Field Ops (who own operational BPO... ...Unless approved for full remote work, employees must...Remote workQualityFull timeWork at officeLocal areaWorldwide- ...team. You will own capacity planning, forecasting, and cost modeling across CX, translating complex workforce dynamics into decision-ready narratives for senior leadership. You will partner with Ops, Finance, Legal, and Compliance to drive alignment on resourcing,...Remote job
- ...Services Coding Department and partner with key stakeholders. The role emphasizes execution, delegation, coordination and driving quality initiatives across the team. You will coach staff, manage performance evaluations, and foster collaborative relationships with onshore...Remote jobQuality
- ...Customer Experience Manager for the HELOC product line to lead a team of CX agents, guiding inbound and future chat support while shaping interactions across home equity products. You’ll partner with quality, TPM, product, telephony, and compliance teams to design...Remote jobQuality
- Spectrum Healthcare Resources is seeking a Remote Lead Pharmacy Technician for a 100% remote role within 50 miles of Dublin, GA VAMC. The Lead will oversee... ..., guide a team of technicians, and drive service quality in a high-volume environment. Ideal candidates will have...Remote jobQuality
$120k
...implementation, and cross-functional collaboration to ensure high-quality, patient-centered care. This full-time, hybrid position... ...:00am-5:00pm, Monday-Friday, with three in-office days and two remote. Starting pay is $120,000, reflecting experience in ambulatory...Remote workQualityFull timeWork at officeMonday to Friday- Spectrum Healthcare Resources, Inc. seeks a Remote Lead Pharmacy Technician to oversee a high-volume pharmacy team. This role requires current PTCB or NHA... ...staff, support daily operations, and help ensure quality patient service across remote operations. The position...Remote jobQuality
- Coinbase, Inc. is seeking a Staff Machine Learning Engineer for the CX Intelligence team to scale production ML systems that power Help... ..., and partner with cross-functional teams to improve resolution quality, automation, safety, and customer experience. #J-18808-Ljbffr...Remote jobQuality
- Veryon seeks a Customer Experience Operations (CX Ops) Manager to safeguard the customer journey across Support, Services, and Success. You will lead programs, optimize tools, and drive repeatable reporting for leadership reviews. The role emphasizes AI-enabled process...Remote job
$142k - $244.95k
...everything. Our strength in healthcare innovation empowers us... ...for a Senior Manager Leader Development - Shockwave... ...The position is FULLY REMOTE and can sit anywhere in... ...for curriculum quality, consistency, and scalability... ...through the link below. Co-Ops and Intern Positions:...Remote workQualityLocal areaImmediate start- Gainwell Technologies LLC in Columbus, Ohio, is seeking a CX Quality Supervisor to monitor voice and non-voice interactions for accuracy, compliance, and member/provider experience. You will lead QA operations, drive improvements, coach high-performing teams, and partner...Remote jobQuality
$125k - $300k
...Systems is seeking a Strategy Leader responsible for growing the... ...with clinical research and/or healthcare data flow. The Clinical Data... ...Data Capture (EDC) and Data Quality System (DQS). This role will... ...bonus and/or stock bonus.#LI-Remote#LI-DirectorVeeva’s headquarters...Remote workQualityWork at officeLocal areaWork from home3 days per week$125k - $300k
...Systems is seeking a Strategy Leader responsible for growing the... ...with clinical research and/or healthcare data flow. The Clinical Data... ...Data Capture (EDC) and Data Quality System (DQS). This role will... ...bonus and/or stock bonus.#LI-Remote#LI-DirectorVeeva’s headquarters...Remote workQualityWork at officeLocal areaWork from home3 days per week$175k
...overview below. The Product Leader will own product strategy,... ..., translating the needs of healthcare payers into intuitive, interoperable... ..., analytics, and data quality. Cross-functional partnership... ...innovation. xhyhwjd Remote working/work at home options...Remote workQualityLocal areaWork from home$192k - $307k
...expert in the intersection of Healthcare business operations and... ...entrepreneurial, and progressive leader to drive our Healthcare (provider... ..., and actively supporting quality execution of business and technology... ...office, at client sites, and remote work in a hybrid environment....Remote workQualityTemporary workWork at officeLocal area$52k - $54k
...Job description: FirstSource Healthcare has immediate full time Work from Home positions... ...by the clients with strict adherence to Quality parameters. Supervise, coordinate, and... ...'. ~ Preferred: Min 1 year as Process leader/TE ~2 years Undergraduate/Graduate of...Remote workQualityFull timeLocal areaImmediate startWork from homeShift workWeekend work- CareStar, Inc. is seeking a Quality Improvement Supervisor to lead QA initiatives for home and community-based services. You will supervise... ...culture and meaningful community impact. The position is remote, with Ohio-based operations, requiring QA experience, leadership...Remote jobQualityWork from home
- Grifols, a global healthcare company, seeks a Manager, Validation to lead cGMP compliance, QA... ...hybrid schedule (2 days in the office, 3 days remote) and requires a Bachelor's degree in a scientific field and about 8 years of quality and validation experience in cGMP or IT...Remote workQualityWork at office
$250k - $350k
...Healthcare Industry Leader This is a high-impact leadership role responsible for driving Willis' strategic... ...direct multiple projects and ensure quality deliverables on time and within budget... ...in a "hybrid" style, with a mix of remote, in-person and in-office interactions...Remote workQualityTemporary workWork experience placementWork at officeLocal areaFlexible hours- ...OR Pre-Op RN – PRN DaysThe OR RN Pre-Op at Morgan... ...teams to deliver high-quality, patient-centered care.... ...keeping and compliance with healthcare regulations. Preferred... ...for clinicians and leaders who want to practice with... ...DPH Designated Remote Stroke Treatment CenterExpanded...Remote workQualityRelief
- TriWest Healthcare Alliance is seeking an RN to supervise daily Utilization Management operations... ...across teams to ensure timeliness, quality care, and accreditation standards.... ...utilization review criteria. This role supports remote work options and requires US citizenship...Remote jobQualityContract work
- Amazon's One Medical Senior Health team is seeking a Clinical Quality Program Manager to lead quality improvement, preventive care, and chronic disease initiatives across the healthcare enterprise. You will partner with clinical, operational, and technology teams to drive...Remote jobQuality
- BJC HealthCare is seeking a leader to oversee the Experience Center, coaching and developing customer service staff while... ...operational excellence in a flexible, predominantly remote setup. The role focuses on ensuring high-quality patient interactions and efficient call...Remote jobQualityFlexible hours
- ...outpatient settings, partnering with physicians, coders, and clinical staff. You'll drive documentation quality, coding accuracy, and data-driven improvements, lead remote teams, and shape training initiatives to advance reimbursement integrity and patient care outcomes....Remote jobQuality
- ...to lead regulatory compliance efforts and manage robust healthcare data operations. This remote role also serves as a Clinical Research Associate (CRA)... ...expertise with clinical data management to ensure quality compliance and integrity of submissions and healthcare...Remote jobQuality
- ...performance and end-to-end value creation across spend categories. You will implement procurement processes, collaborate with Planning, Quality, and other internal stakeholders to meet OTIF, CFR, and quality targets while fostering strong supplier relationships in a fast-...Remote jobQualityContract work
$146k - $215k
Eaton’s ES AMER MFGSC division is seeking a Quality Operations Manager to be based at our Beachwood, Ohio facility or remotely within the U.S. The role requires 25% travel and offers a salary range of $146,000 - $215,000 per year plus eligibility for a variable incentive...Remote jobQuality- A healthcare services organization is seeking an RCM Manager to oversee all revenue cycle activities. The role entails supervising... ...cycle management experience and strong leadership qualities. This position is remote and requires collaboration with cross-functional teams...Remote workQuality
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