Director of Spa and Wellness

Job Description

DIRECTOR OF SPA AND WELLNESS

Luxury Hotel • Montauk • USD $150,000 - $165,000 per year

ABOUT THE ROLE

We are searching for a Director of Spa and Wellness for a premier luxury hotel in Montauk. Reporting to the General Manager, this is a senior leadership role responsible for overseeing all spa and wellness operations, developing wellness initiatives, driving revenue, and delivering exceptional guest experiences. The ideal candidate brings a genuine passion for wellness, a strong background in luxury spa management, and proven leadership skills.

WHAT YOU'LL DO

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• Oversee the full daily operation of the spa, including all spa services, wellness programmes, and aquatic facilities
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• Develop and implement strategies to enhance the guest experience, drive revenue, and grow the profitability of the spa and retail operations
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• Lead, inspire, and develop a team of therapists, estheticians, retail attendants, and support staff to maintain high service standards
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• Collaborate with the marketing team to promote spa services, wellness retreats, and special events
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• Manage scheduling, training, and ongoing development of the spa and retail team
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• Establish and maintain strong vendor relationships for spa products and treatment lines, negotiating favorable terms
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• Analyze financial performance, including budgeting, forecasting, and cost control, to meet business objectives
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• Stay current with wellness, beauty, and spa trends, introducing new services and products where appropriate
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• Ensure full compliance with health, safety, and sanitation regulations across all spa areas
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• Collaborate with engineering to address and resolve maintenance issues promptly within the spa
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WHAT YOU BRING

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• Minimum 5 years of spa and wellness management experience, including at least 2 years in a senior leadership role within a luxury setting
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• Strong understanding of spa services, wellness trends, and retail management, including merchandising and inventory
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• Proven financial acumen with experience in budgeting, forecasting, and revenue management
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• Excellent leadership, communication, and organizational skills
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• Knowledge of spa facilities including pool, fitness, thermal, and aquatic environments
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• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
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• Flexible availability including weekends, holidays, and evenings as required
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WHAT'S OFFERED

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• USD $150,000 - $165,000 per year
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• Comprehensive and competitive benefits package
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