Project Manager
Federal USA Technologies LLC
The Client is seeking a highly organized and detail-oriented PMO Support Specialist to enhance project governance, support project managers, and strengthen agencywide project delivery practices. This role provides direct support to the PMO through documentation management, training coordination, risk oversight, and recurring reporting across Commonwealth-level and agency IT projects
Responsibilities
- Update, maintain, and publish PMO documentation that supports IT project managers and ITD staff.
- Manage and maintain SharePoint Online document libraries to ensure accuracy, accessibility, and proper governance.
- Develop, coordinate, and deliver training (in-person and virtual) for agency IT project managers and supporting staff, including creation of training materials and user documentation.
- Serve as a risk manager for Commonwealth-level IT projects, providing guidance on risk identification, mitigation planning, and escalation procedures.
- Support recurring cadenced reporting using Excel and Power BI, ensuring data accuracy and meaningful insights.
- Provide oversight and guidance to projects in the Planning phase to ensure readiness for execution.
- Ensure projects in execution follow established governance structures, including meeting cadence, reporting, metrics tracking, risk and issue management, and quality assurance.
- Review project plans to ensure inclusion of required components such as tasks, schedules, risk identification, resource allocation, checkpoints, and status reporting.
Knowledge, Skills, and Abilities
- Knowledge of project management methodologies, PMO standards, and governance frameworks.
- Knowledge of SharePoint Online document organization, permissions, and content management best practices.
- Knowledge of instructional design principles and effective training development techniques.
- Strong skills in publishing professional documentation, maintaining organized repositories, and supporting PMO processes.
- Skill in developing and delivering training to audiences with varying levels of project management experience.
- Skill in performing risk assessments and communicating risk posture.
- Skill in preparing data-driven reports and visualizations using Excel and Power BI.
- Ability to evaluate project readiness during Planning and provide guidance to project managers. Ability to monitor governance compliance throughout project execution.
- Ability to review project plans for completeness and collaborate with teams to address gaps.
Qualifications :
- The candidate should have 15 years of overall IT experience. Experience with technology infrastructure is preferred. Application Development experience is a plus.
- The candidate must have a minimum of 10 years of experience.
- The candidate should be proficient in MS Office tools such as Microsoft Project, Visio, and excel.
- The candidate should possess training and documentation experience.
- PMP or ACP Certification through PMI or Qualified under Commonwealth of Virginia Qualification Standards for IT Project Managers. Experience with VITA's Commonwealth Technology Portfolio (CTP) system and ECOS process is strongly preferred.
- Experience with the core Commonwealth IT procurement processes (RFP, VITA Statewide Contract, and CAI SOW) is preferred.
Required /Desired :
- Large Project Management
- Documentation creation experience
- Project Management Tools
- Training experience
- SharePoint document management, indexing, and organization experience.
- Experience in IT Risk Management as a risk manager
- Proposal Development/Business Writing
- PMP, ACP or Qualified under Commonwealth of Virginia Qualification Standards for IT Project Managers
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