Outside Parts Account Manager

Job Details Job Location: Roanoke - Troutville, VA 24175 Education Level: High School Mission To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth. Values To protect our integrity first To promote ingenuity and challenge everything To develop people To pursue excellence Company Overview Our strength is in our people and teamwork. Vanguard Truck Centers owns and operates full service commercial truck centers throughout the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries and across the country. Benefits Competitive salary 401k with employer match Medical, dental, and vision insurance Employer paid STD and Basic life Optional life and LTD Flexible Spending Account PTO Paid Time Off program Career Advancement Opportunities Responsibilities Visits assigned customers. Prospects for new customers. Communicates parts orders to counter people. Advises whether status is stock or emergency. Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering. Reviews any special orders with the parts manager and obtains his/her approval. Obtains parts manager's approval for any special pricing. Advises counterperson on delivery instructions. Follows up on parts orders to ensure that customers have been served properly. Coordinates service sales with service salespeople. Turns in completed call reports, time sheets and expense reports. Updates customer records to reflect changes to customers' names, addresses, etc. Adds new customers to appropriate mailing lists. Attends training seminars when possible. Acts as a public relations liaison for the dealership. Maintains professional appearance. Qualifications Valid Driver's License Vanguard Truck Centers affords equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap or veteran status. #J-18808-Ljbffr