Business Process Analyst

Job Description

Job Description

Description:

About Chartis Federal

Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide.

Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected—on the battlefield, on the border, and in our backyards.

Position Overview

We are seeking a Business Systems/Issuance Analyst to support the customer business process improvement and CNGB Issuance Program functions. This dual-hatted role combines workflow analysis, SharePoint/records administration, and issuance package coordination into a single position responsible for driving process consistency across supported directorates.

The ideal candidate brings experience developing SOPs, analyzing business processes, and administering SharePoint or similar knowledge-management platforms in a federal or DoD environment.

This position is contingent upon contract award.

Responsibilities

• Define workflow processes, performance measures, and data-collection methodology; develop SOPs to ensure repeatable, audit-ready execution.
• Assess and recommend improvements to ongoing systems analysis and process review; identify gaps or deficiencies in current processes.
• Maintain and improve NGB JACO and NGB ExecSec Guard Knowledge Network (GKN)/SharePoint content, including electronic data requirements and record-keeping functionality.
• Maintain and modify the NGB ExecSec Issuance, Programs, and Operations branches' website/SharePoint page and the ARNG CSO-S/SGS SharePoint page.
• Create a Task Management Tool (TMT) task for each CNGB issuance requiring annual or five-year review (approximately 150 tasks per year) and track progress to completion.
• Review each issuance prior to final approval to confirm staffing requirements per CNGB Instruction/Manual 5000.01 are met (approximately 50 tasks per year).
• Provide monthly reporting on issuances being staffed in TMT (issuance name/number, OPR, staffing level, suspense date) and maintain a list of non-compliant issuances.
• Deliver monthly CNGB issuance training sessions and maintain a staffing SOP operationalizing CNGB Instruction 5000.01A/Manual 5000.01B.

Requirements:

• 5+ years of experience in business process analysis, records management, and SharePoint/document repository administration.
• Demonstrated experience developing SOPs and supporting policy/issuance review and tracking processes.
• Bachelor's degree or equivalent experience in Business Administration/Management, Public Administration, Information Science, or Management (preferred).
• National Guard Bureau (NGB) issuance program or CNGB directive familiarity (preferred).
• Must have active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance.

Why Join Chartis Federal?

We offer a competitive compensation and benefits package, including:

• Comprehensive health insurance (medical, dental, vision)
• Retirement plans with company contributions
• Professional development opportunities and career growth support
• A dynamic and collaborative work environment where your contributions are valued

At Chartis Federal, we believe in fostering a culture of excellence, integrity, and innovation while supporting critical national security missions. Join us in shaping the future of government contracting and national security solutions.

Chartis Federal is an Equal Opportunity Employer and employs qualified individuals regardless of race, religion, color, sex, national origin, age, disability, or any other classification proscribed under applicable law. We participate in E-Verify.