Escalations Manager — Lead High-Impact Customer Outcomes
HighLevel
HighLevel is seeking a hands-on Manager, Customer Support - Escalations to lead our Escalations team and own high-stakes customer experiences. You will personally engage with customers when needed and coordinate with product, engineering, and billing to resolve problems. You will build a voice-first culture, translate insights into operational improvements, and drive scalable processes across executive escalations, social channels, and reviews. #J-18808-Ljbffr HighLevel
$124k - $280k
...Technologies Management Level Senior... ...Lifecycle Management Lead, Sr. Manager,... ...and when to escalate, while crafting... ...conveying clear, impactful messages that... ...will validate outcomes with clients, share... ...to develop high-performing teams... ...sensitive company or customer information,...CustomerFull timeContract workH1b$132.98k - $221.63k
...possible. Our industry-leading portfolio unlocks... ...Product Marketing Manager to join our team.... ...for transforming customer insight, market... ...measurable business outcomes tied to awareness,... ..., and revenue impact. Increased competitive... ...the low and high end of the BMC salary...CustomerVisa sponsorship- ...Morgan Stanley is a leading global financial services firm providing... ..., securities, investment management and wealth management... ...implementation. The Investing with Impact team within GIO is... ...activity and client outcomes into clear, high-quality insights, reporting...SuggestedFull timeTemporary workWork experience placementWork at officeWorldwide
- ...Customer Success Lead Strella is an AI-powered platform revolutionizing... ...is an extremely high impact role. You will have... ...Own renewal outcomes across the book of business... ...Lead the Team Manage and coach a team of... ...work, unblock escalations, and help them grow...Customer
$21 - $23 per hour
...make decisions that impact the team as well as our customers. Job Description... ...Opportunity: The Café Lead is located at the AG... ...to the Restaurant Manager. This position is responsible... ...and providing a high level of selling and... ...best-in-class outcomes. We believe in accountability...CustomerHourly payPermanent employmentWork at officeLocal areaFlexible hoursNight shift$165k - $185k
...payment ecosystem impacts practices of... ...service lines, the customer side of our... ...Customer Operations Lead owns the... ...invoicing, portal, and escalation workflows... ...Cycle Success Managers and Engineers -... ...deliver proactive, high-touch customer... ...customers and outcomes because the...CustomerFull timePrivate practiceWork at office3 days per week- ...00+ enterprise customers build the skills... ...from leading university and... ...storytelling. Rather than managing reactions alone... ...compelling outcomes, and conducting... ...responding to high-priority learner... ...themes to measure impact and inform ongoing... ..., and clear escalation practices Compensation...CustomerShift work
- ...risk and complexity for our customers. We're replacing old-school... ...culture, making a direct impact on our growth and success.... ...Role We are looking for a Lead Product Marketing Manager (PMM) who can own product marketing... ...hire, you will step into a high-leverage, solo function...Customer
$170k - $210k
...transformation, but it's challenged by high churn due to seasonality and... .... We are looking for a Lead Product Manager to lead the charge in... ...solution for maximum market impact. ~ Cross-Functional Integration... ..., and think end-to-end—from customer opportunity to product...Customer$182.75k - $215k
...infrastructure that founders use to manage equity, fund managers use to... ...of tomorrow. As a Lead Product Marketing Manager focused... ...conversationDevelop and maintain high-impact assets including sales decks,... ...-level messaging informed by customer research, competitive...CustomerFull time$62k - $65.5k
...Team Leader - Store Manager Location:... ...delivering exceptional customer experiences... ...development and community impact, Crosby’s is proud... ...required to lead store operations independently... ...Deliver a high-quality, consistent... ...for outcomes Team-Oriented Approach...CustomerFull timeShift workAfternoon shift$21 - $24 per hour
...Asset Protection (Lead) position is part... ...for American Girl customers and employees, as... ...skills, and exhibits a high level of... ...detachment. What Your Impact Will Be: Maintain... ...set to diffuse escalated situations. Prevent... ...best in class outcomes. We believe in accountability...CustomerHourly payFull timeWeekend workAfternoon shift$105k - $140k
...problems together. High Impact: You'll make... ...ABOUT THE JOB The Lead, Field... ...ownership, vendor management, and the ability... ...effectively across Customer Support, Engineering... ...Operations: Field Escalation Ownership: Own Support... ...for the outcome of the issue, including...CustomerRemote workFlexible hoursNight shift- ...Customer Success Consultant ZS is a place... ...changes lives. As a management consulting and... ...transform ideas into impact by bringing together... ...to deliver better outcomes for all. Here you'... ...Customer Success Lead on the Zaidyn... ...recommendations Highly organized, with the...CustomerWork at officeLocal areaWork from homeWorldwideFlexible hours
- ...help doctors better manage their practices,... ...ambition. The bar is high because the... ...place. If you want impact, ownership, and the... ...to thousands of customers and exited $1B+ public... ...of the world's leading VCs (Andreessen Horowitz... ...execution and outcomes. Bring...CustomerWork experience placementWork at officeWork from home
$200k - $255k
...we are building a high-performing Middle... ...The Relationship Manager / Team Leader – Middle... ...responsible for leading a team of Relationship... ...and escalation of problem credits... ...industry-specific risks impacting middle market clients... ...involve travel to customers and property locations...CustomerFull timeFor contractorsWork experience placementWork at officeLocal areaFlexible hours$159.5k - $236.5k
...on behalf of our customers. We offer our customers... ...and returns, and manage risk. We enable... ...: Lead the end-to-end design... ...measurable business outcomes. Oversee governance... ...with significant impact on cost, quality,... ...across highly matrixed organizations...CustomerFull timeWork at officeLocal areaImmediate startFlexible hours- ...JPMorganChase. As part of Risk Management and Compliance, you... ...challenges that impact our company, customers and communities. Our... ...and compare the outcome of various models.... ...stakeholders and write high quality technical... ...of model issues, and escalate issues appropriately...Customer
- ...JPMorganChase. As part of Risk Management and Compliance, you... ...challenges that impact our company, customers and communities. Our... ...and monitor the outcomes of various models.... ...model limitations, and escalate issues appropriately... ...and place a high value on diversity and...Customer
$110k - $135k
...gives brands and their customers unprecedented control over... ...client list includes leading consumer brands like... ...compete, win, make an impact and build a legacy, and... ...Recruiting Supervisor owns high-volume hiring across... ...leaders into great hiring managers; and to build the high-...CustomerHourly payPermanent employmentFull timeTemporary workShift work$260k - $340k
...'re serving great customers like Datadog, 1Password... ...customers, leading the coordination of... ...around shared customer outcomes. Create the... ...health, renewals, escalations, and expansion.... ...strategic customers Manage a focused... ...of strategic and high-complexity accounts...CustomerFull timeWork at officeWork from homeFlexible hours$196.3k - $249k
...-native software.As Lead Product Marketing Manager for Novus, you are the... ...early commercial outcomes end to end. This is... ...Shape the path for customers moving from fast-moving... ...Metrics and commercial impact: Work with revenue... ...and what you ship.High bias to action, with...CustomerWork at officeRemote workFlexible hours3 days per week$260k - $340k
...'re serving great customers like Datadog, 1Password... ...customers, leading the coordination of... ...around shared customer outcomes. Create the... ...health, renewals, escalations, and expansion.... ...Strategic Customers Manage a focused... ...of strategic and high-complexity accounts...CustomerWork at officeWork from homeFlexible hours$195k - $293k
...next and amplifying customer value through innovation and impact. You’ll work across... ...are looking for a highly organized, analytical... ...to partner to lead execution of large,... ...directly shape business outcomes. What You’ll... ...contract negotiations by managing issue tracking and...CustomerFull timeContract workWork at office$221.1k - $299.2k
...that turn bold customer visions into real, lasting impact. Someone who can... ...a Senior Manager, Customer Solutions... ...(GFS) team and lead the Customer Solutions... ...a group of highly talented CSMs... ...obsessed with outcomes, while owning the... ...Manage complex escalations and critical-...CustomerFlexible hours- ...Strategic Customer Success Lead New York, Hybrid We are looking... ..., you will directly manage a portfolio of... ...milestones through direct, high-touch engagement. Serve... ...and measurable outcomes. Drive deep product... ...immediate ownership and impact Experience a true meritocracy...CustomerImmediate start
$50k - $60k
...Customer Success & Enrollment Coordinator Join Our... ...achieving five ultimate impacts: enhancing emotional... ...each year. This includes managing registration data for... ...entry) to maintain high standards of responsiveness... ...Act as the primary escalation point for complex or...CustomerSummer workRemote workShift work- ...Job Description Be Part Of A High-Performing Team Join a professional... .... How You Will Make An Impact Serve as the first point of... ...office experience. Manage visitor arrival, badges, access... ...desk operations, hospitality, customer service, office administration...CustomerPermanent employmentContract workWork at office
$256.9k - $414.8k
Global Agency Lead WPP - Director Partner Sales... ...as the General Manager of one of Adobe’s most... ...measurable outcomes across pipeline, bookings, and customer success. This leader... ...growth. This is a highly visible leadership... ...and closing of high-impact opportunities Executive...CustomerFull timeTemporary workLocal areaRemote workWorldwide$20 - $30 per hour
...) to our immersive, customer-focused experience,... ...And yes to making an impact here in ways you never... ...issues before they escalate Keep nurses and... ...programs and practice management software ~ Highly organized, with... ...responsibility for outcomes and staying committed...CustomerFlexible hoursNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Escalations Manager — Lead High-Impact Customer Outcomes. Be the first to apply!
- customer service account executive New York, NY
- manager customer success team New York, NY
- director customer care New York, NY
- bilingual customer service manager New York, NY
- customer development manager New York, NY
- remote customer service manager New York, NY
- senior manager customer experience New York, NY
- customer logistics manager New York, NY
- customer advocacy manager New York, NY
- customer success manager csm New York, NY


