Front Desk Representative

Job Description

Job Description

Title: Front Desk Administrative Assistant

Location: North Sioux City, SD

Reports To: Senior Executive Assistant 

Job Description: Sterling is seeking a professional, welcoming, and highly organized Front Desk Representative to support receptionist and clerical functions at our headquarters. This position serves as the first point of contact for visitors, vendors, and employees, helping create a positive first impression of the company. The ideal candidate is dependable, detail-oriented, customer-service focused, and able to shift priorities smoothly in a fast-paced office environment.

Required Technical Skills: Proficiency with Microsoft Excel, Word, Outlook, and Adobe Acrobat is required. Experience using business software systems, including customer relationship management (CRM) platforms, is preferred.

Required Education/Experience: Candidates should have at least two years of experience in an administrative assistant, receptionist, front desk, or comparable customer-facing office support role. An Associate’s degree in a business-related field is preferred but not required.

Requirements:

• Strong verbal and written communication skills
• Excellent organizational, multitasking, and time-management abilities
• Sound problem-solving skills and the ability to remain resourceful under pressure
• Customer-service mindset with a professional and approachable demeanor
• Prior experience as a front desk representative, receptionist, administrative assistant, or in a similar office support role
• Familiarity with standard office equipment, including printers, scanners and copiers
• Knowledge of office management practices and data entry

Primary Responsibilities:

• Greet visitors, provide a welcoming experience, and notify employees of guest arrivals.
• Manage visitor sign-in procedures and issue visitor badges in accordance with company practices.
• Maintain confidentiality and exercise discretion when handling sensitive information, documents, communications, and interactions involving employees, customers, vendors, and company operations. 
• Receive, coordinate, and distribute office shipments, deliveries, and mail as needed.
• Coordinate scheduling and key management for corporate vehicles.
• Monitor office supply inventory and notify Corporate Administrative Specialist to place orders when replenishment is needed.
• Perform data entry and maintain accurate records and documentation.
• Maintain a clean, organized, and professional reception area.
• Perform additional administrative and clerical duties as assigned.

Sterling Computers Corporation (“Sterling”) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, disability, medical condition, economic status or status with regard to public assistance, citizenship status, national or social or ethnic origin, past or present membership in the uniformed services, protected veteran status, sex, pregnancy, marital or civil union or domestic partnership status, family or parental status, sexual orientation, gender expression or identity, family medical history or genetic information, HIV status, political belief, or any other status or characteristic protected by applicable law.