Clinical Program Coordinator (Nursing) - Primary Care Shepard Park

The Clinical Program Coordinator will successfully complete the hospital and nursing orientation at CNMC. The coordinator will coordinate nursing care and services for patients and family members across various healthcare specialty encounters via telephonic, electronic, in-person, and/or mail. They will consult with physicians and other healthcare providers to resolve health concerns. All nursing practice is based on the legal scope of practice, national and specialty nursing standards, CNMC Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. CNMC supports the development of RN relationships within the community, specifically those relationships associated with the health and well being of the community at large. The coordinator is responsible for leading the activities of the patient care delivery team for a specific patient population and provides continuous accountability to assess, plan, implement and evaluate clinical care, ensuring continuity of care is maintained. Minimum Education Bachelor's Degree (Required) Minimum Work Experience 5 years Nursing experience (Required) Minimum of one year recent pediatric experience in a comparable setting (Required) Minimum of 1 year of demonstrated nursing leadership experience such as charge nurse, educator, preceptor, council chair/member advancement on the clinical ladder, or comparable positions (Required) Functional Accountabilities Professional Practice Participate in/support Shared Nursing Leadership. Contribute to the sustainability and advancement of nursing excellence which translates into ongoing Magnet designation. Participate, contribute to internal/external committees, professional organizations, community activities. Accountable to support/participate in the Division of Nursing’s performance improvement process. Identify, define, and report on measures consistent with Nurse Sensitive Indicators (NSIs) for Ambulatory Nursing Practice. Integrate evidence-based practice and research into practice. Assist physicians and other professional providers to maintain appropriate cost and desired patient outcomes. Safety Speak up when team members appear to exhibit unsafe behavior or performance. Continuously validate and verify information needed for decision making or documentation. Stop in the face of uncertainty and take time to resolve the situation. Demonstrate accurate, clear and timely verbal and written communication. Actively promote safety for patients, families, visitors and co-workers. Attend carefully to important details—practicing Stop, Think, Act and Review to self-check behavior and performance. Patient Family-Centered Care Plan to consult and collaborate with patients, families, physicians, nurse practitioners, physician assistants and other professional colleagues; involve patients and families in shared decision making; advocate for patient and family; access relevant health services. Assume responsibility and accountability for clinical care for a specific patient population and area workflow; develop pertinent goals based on patient response to illness, health promotion and program expected outcomes; implement suitable, evidence-based nursing interventions; provide careful and complete documentation of care provided. Use the nursing process in the clinic setting and in tele-health services to assess patient problems and concerns; critically analyze and integrate subjective and objective data. Provide health education based on the patient/family learning preferences throughout a patient’s disease trajectory or health promotion; utilize expertise in cultural competency to enhance relationships, processes, and outcomes for patients/families. Engage opportunities to act in the best interest of the patient/family, building trust and confidence while upholding moral and legal standards of due care. Coordinate mechanisms across systems, institutions, and communities to provide continuity of care for wellness needs or health concerns; direct and participate in the development of patient-care policies and protocols to advise and guide practice. Resources and Work Environment Establish and maintain medical equipment and supplies, including a plan to promote safe and effective use of equipment. Ensure regulatory requirements are met and area is in a constant state of readiness in area of practice; keep updated on the application of health informatics systems such as diagnosis and treatment technology linked to patient care. Apply knowledge of operations, financial principles, and resources to ensure quality and appropriate care services are delivered in a cost-effective and safe manner. Be responsible for enhancing knowledge, skills and abilities in areas such as clinical, legal, regulatory and cultural competence associated with patient population and community relevant care. Employ critical attributes of effective collaboration to create, promote, and maintain an environment that supports successful partnership and high-performance team outcomes. Partners for Excellence Facilitate interdisciplinary patient-care rounds/conferences to review treatment goals and optimize outcomes. Ensure time, schedule and alternate coverage accuracy in meeting patients/families care and personal needs; participate in cross-coverage of other areas providing clinical care when special needs arise. Direct the flow of patients and staff to assure patients are adequately managed and the care environment is running smoothly. Work in collaboration with professional staff including RNs, LPNs, PCTs and other unlicensed assistive personnel as manifested in the state practice act/guidelines and CNMC job descriptions. Communicate and escalated clinical/administrative issues as appropriate to levels of individuals assigned for resolution. Participate in the peer review for staff. Organizational Accountabilities Organizational Accountabilities (Staff) Anticipate and respond to customer needs; follow up until needs are met. Teamwork/Communication Demonstrate collaborative and respectful behavior. Partner with all team members to achieve goals. Receptive to others' ideas and opinions. Performance Improvement / Problem-solving Contribute to a positive work environment. Demonstrate flexibility and willingness to change. Identify opportunities to improve clinical and administrative processes. Make appropriate decisions using sound judgment. Cost Management / Financial Responsibility Use resources efficiently. Search for less costly ways of doing things. Primary Location District of Columbia-Washington Other Locations District of Columbia-Washington Work Locations CN Hospital (Main Campus) Organization Children’s Hospital Position Status R (Regular) Shift Day Work Schedule 8:00 am - 4:30pm Job Posting Apr 15, 2026, 12:24:31 AM Full-Time Salary Range 82347.2 #J-18808-Ljbffr Children's National Hospital