IT Field Technician

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for an IT Field Technician for a contract opportunity with one of our largest clients located in Detroit, MI! Title: IT Field Technician Location: Detroit, MI (Onsite/Field) Duration: 12+ Months Role Type: W2 contract engagement There will be some travel to different sites Must have valid driver license and reliable car - mileage will be reimbursed The IT Technician works under general supervision in accordance with detailed policies, procedures or specific instructions. Performs a variety of routine to moderately complex tasks to support the stable operation of various in‑house IT environments. Diagnoses, resolves, and documents IT problems in a timely fashion. Assists in implementing changes to IT systems/networks. Shares technical knowledge within the group. Key Accountabilities Performs tasks related to the support of internal/external clients and/or various IT technical functions as assigned. Assists in the identification, analysis, resolution, and implementation of solutions that assist clients in performing critical business functions. Utilizes appropriate tools to monitor, install or repair a variety of IT-related equipment. Provides planning and time estimates for work assignments. Writes reports, documentation, and technical proposals. Assists with formal or informal presentations. Assists with the development of training and information materials. Aids in establishing benchmarks related to performance metrics. Promotes continuous improvement philosophy and methodology that results in a continuous improvement culture within Information Technology. Utilizes a variety of Operating System principles and tools to facilitate effective solutions that improve process design in all areas of the business. #J-18808-Ljbffr