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Senior VP, ITSM & Production Services Excellence

BNY

BNY seeks a Senior Vice President for Production Services Application Support in Jersey City, NJ, with responsibility for ITSM, problem management and RCA leadership across multiple locations. You will oversee incident reduction, root cause analysis, and cross‑team coordination to improve service stability and risk mitigation.

Role requires ITIL expertise, ServiceNow proficiency, and strong stakeholder communication.

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Vacancy posted 7 hours ago
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