Strategic Account Contract Compliance Manager

Key Responsibilities Manage customer service, quality assurance, efficiency, and communication Streamline processes between production plants and service centers Document issues and lessons learned for future reference Requirements Manage the relationship between service centers and customer plants Provide exceptional customer service and product education Multi-task and handle a large volume of questions Handle a large amount of data related to various metrics Identify opportunities to increase efficiency Manage assigned large protein producer and service centers based on performance metrics Work with vendors for pricing advantages Implement compliance best practices Perform and report results of quality audits Coach, train, and mentor associates Hard Skills data analysis quality assurance process improvement compliance best practices performance metrics customer service product education quality audits Soft Skills communication multi-tasking efficiency improvement coaching training mentoring #J-18808-Ljbffr Jobtailor