Subaru Sales Associate

Subaru Sales Representative

Van Subaru Kansas City, MO

Job Summary

Van Subaru is looking for a high-energy, driven Sales Representative to join our team. This role is responsible for managing inbound internet and phone leads, setting quality appointments, and driving traffic into the dealership.

The ideal candidate is competitive, organized, and excels at communication while working in a fast-paced, high-volume environment.

What You'll Do

• Respond to internet leads quickly and professionally via phone, email, and CRM
• Contact customers to identify needs and match them with the right vehicle
• Set, confirm, and manage sales appointments
• Handle inbound phone calls and convert them into showroom visits
• Maintain consistent follow-up with all prospects
• Build rapport with customers to generate repeat business and referrals
• Track all activity and performance in CRM systems
• Meet or exceed performance expectations:
  • 18% close rate on internet leads
  • 35% close rate on phone leads

What We're Looking For

• High school diploma or GED required
• Previous BDC, sales, or call center experience preferred
• Strong communication and customer service skills
• Comfortable with high-volume inbound/outbound calls and follow-up
• Proficient with CRM systems, email, and Microsoft Office
• Self-motivated, goal-oriented, and competitive mindset
• Ability to multitask in a fast-paced environment
• Professional appearance and strong work ethic
• Bilingual is a plus
• Valid driver's license with acceptable driving record

What We Offer

• Competitive pay with performance-based bonuses
• Paid training and continuous development
• Career advancement opportunities within the organization
• Medical and dental insurance (available after 60 days)
• Paid vacation
• 401(k) retirement plan
• Supportive, team-oriented work environment