Medical Receptionist

Company Description Titan Medical Center LLC is a specialized medical practice focused on Hormone Replacement Therapy, Medical Weight Loss, Injectable Vitamins, and Rejuvenation therapies. The center is located in Tampa, FL, and serves individuals seeking personalized wellness and performance optimization. Titan Medical Center emphasizes patient-centered care, combining modern medical treatments with tailored programs. Team members work in a professional environment that values customer service, discretion, and quality of care.
Role Description The Medical Receptionist is a full-time, on-site role based at Titan Medical Center LLC in Tampa, FL. This role is responsible for greeting patients, managing check-in and check-out processes, and providing a welcoming front-desk experience. Day-to-day tasks include answering phone calls, scheduling and confirming appointments, updating patient information, and handling inquiries about services. The Medical Receptionist coordinates with clinical staff, maintains organized patient records, and ensures waiting areas are clean and presentable. This position also involves verifying basic patient information, managing incoming and outgoing communications, and supporting smooth office operations.
Qualifications

• Candidates should possess skills in Appointment Scheduling and general Receptionist Duties to manage patient flow and daily front-desk operations.
• Candidates should possess strong Phone Etiquette skills to handle inbound and outbound calls in a professional, courteous manner.
• Candidates should possess basic knowledge of Medical Terminology and experience in a Medical Office setting to communicate effectively with patients and clinical staff.
• Strong organizational skills, attention to detail, and the ability to multitask in a busy environment.
• Excellent interpersonal and written communication skills, with a patient-focused and respectful approach.
• Comfort with basic computer systems, electronic scheduling, and medical office software.
• Prior experience as a medical receptionist or in a healthcare customer service role is preferred.
• High school diploma or equivalent required; additional training or certification in medical administration is a plus.