Sales Support Specialist - ESOP Employee-Owner

10502 Greens Crossing Blvd, Houston, TX 77038, USA Job Description Posted Monday, November 13, 2023 at 5:00 AM Join the company that helps make American manufacturing possible. You’ll work alongside essential industries such as oil and gas, food, beverage, aerospace, and automotive, while becoming an employee owner through our Employee Stock Ownership Plan (ESOP). As an employee of The Reynolds Company, not only do you help the company succeed, you also share in the rewards. JOB DESCRIPTION Generate sales for assigned customer base and maintain customer satisfaction by exceeding expectations while obtaining budgeted gross profit. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Responsibilities include: Obtain and generate quotes Negotiate pricing on commodities Promptly respond to customer calls Expedite open purchase orders and resolve any issues Resolve customer issues regarding sales and service timely Work backorder reports, Mfg. SPA Agreements in a timely manner Accurately account for freight Work with Outside Sales on customer issues Provide constructive feedback on service issues and provide resolution for the customer KNOWLEDGE AND SKILLS To accomplish the functions and responsibilities the following skill sets must be present: Knowledge of electrical products Ability to maneuver and work within Trend performing sales and inventory queries Proficient in Microsoft Excel, Word and Outlook features Understanding of TRC customer solutions (i.e. equotes, electronic integration solutions) Strong organizational skills Ability to learn and adapt General understanding of office equipment i.e. fax, copier, scanner, etc FISCAL RESPONSIBILITIES Responsible for generating gross profit margin and meeting sales goals. PHYSICAL DEMANDS This position is approximately 70% desk related work, with 25% walking or standing, and 5% lifting demands less than 50 lbs. WORKING CONDITIONS AND ENVIRONMENT Requirements are office based, with some exposure to an environmentally protected warehouse. Office hours are from 8 am to 5 pm but may require several hours outside standard business hours to accommodate meetings and projects. We appreciate your interest in The Reynolds Company. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. 10502 Greens Crossing Blvd, Houston, TX 77038, USA #J-18808-Ljbffr The Reynolds Company