Senior Product Analyst, San Francisco
SupportFinity™
Plaud is building the world’s most trusted AI work companion for professionals to elevate productivity and performance through note‑taking solutions. With a mission to amplify human intelligence, Plaud creates next‑generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think. As a Delaware–incorporated, San‑Francisco–based company, Plaud is a bootstrapped, profitable business with a $250M revenue run–rate achieved in just three years and commitments to ISO 27001, ISO 27701, GDPR, SOC•, HIPAA, and EN–18031 compliance. Why You Should Join Us Bootstrapped, profitable company with rapid growth. Define a next–gen paradigm for human–AI interaction. Direct role in global expansion and cutting–edge AI for professional tools. Collaborate with passionate teammates who value innovation, collaboration, and customer success. Career growth in a culture that champions continuous learning and rapid development. Competitive compensation and a vibrant, creativity–fueled work environment. What You Will Do Act as subject–matter expert in using data to analyze product and business performance for the Teams product, providing authoritative insights across adoption, engagement, and usage. Independently identify, frame, and solve high–impact product questions, leading analytical work that supports the Teams feature through its 0→1 phase. Partner closely with Product Managers and Engineering to define hypotheses and design, analyze, and interpret experiments or product launches that inform key product decisions. Develop and maintain core metrics, dashboards, and analytical views that provide clear visibility into product performance and learning progress. Collaborate cross–functionally—including with the Singapore–based analytics team—to translate insights into data–driven recommendations that improve product outcomes and execution. Skills, Qualifications and Experience 5–8+ years experience in product analytics, data analytics, or related roles within AI, tech, or product‑led companies, with exposure to zero–to–0 or early‑stage product development. Strong technical foundation, including advanced SQL, metric design, experimentation analysis, and experience working with large, complex datasets. Proven ability to operate independently in ambiguous problem spaces, from identifying the right questions to driving analysis and translating insights into action. Strong product and business judgment, with experience influencing product direction, prioritization, and iteration through data‑informed insights. Excellent communication and collaboration skills, with ability to engage Product, Engineering, leadership stakeholders, and partner effectively with cross‑region analytics teams. What We Offer Meaningful ownership: Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long‑term success. High‑impact environment: Work in a fast‑moving, product‑driven environment where your ideas directly shape the future of AI productivity. Comprehensive health & retirement benefits: Top‑tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching. Time off & workplace benefits: Unlimited PTO, 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in‑office days per week, and access to high‑quality office snacks, drinks, and equipment. Cutting‑edge AI tools for productivity: Access to best‑in‑class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency. Best‑in‑class equipment: Choice of top-spec laptops, high-performance workstation setups, and cutting‑edge Plaud devices for all new hires. Team & culture: Annual company off‑sites, team events, and a culture that values craftsmanship, ownership, and velocity. #J-18808-Ljbffr SupportFinity™
$180k - $215k
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