Hospice Aide I - Crisis Care

Hospice Aide I

Provides direct patient care to Hospice of Cincinnati patients under the direction of a nurse. The hospice aide will assist with, and/or perform basic activities of daily living, including bathing, feeding, assistance with ambulation, etc., and will serve as a provider of companionship and emotional support, even during times of crisis. The position is responsible for knowing safety policies and following approved procedures.

Job Requirements: High School Diploma or GED (Required) Reading and Math ability appropriate to the position. Basic Life Support (BLS) Upon Hire Required

Job Responsibilities: Performs and documents basic patient care tasks under the direct supervision of a nurse, including bathing, feeding, assistance with ambulation, providing companionship and emotional support, even during times of crisis; follows regulatory and organizational processes and practices to promote a safe clinical environment. Communicates effectively with the patient's interdisciplinary team, including patient and patient family members. Performs equipment and supply related quality checks and reports problems/malfunctions appropriately. Monitors supply rooms, reports missing supplies, restocks supplies as needed. Complies with regulatory and organizational documentation requirements to ensure accurate reporting of clinical interactions and patient status; ability to demonstrate a basic understanding of technology for documentation purposes.

Working Conditions: Bending - Frequently Climbing - Occasionally Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting <10 Lbs. - Frequently Lifting 50+ Lbs. - Consistently Lifting <50 Lbs. - Consistently Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Consistently Sitting - Occasionally Standing - Consistently Stooping - Frequently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Consistently Visual Acuity: Near - Consistently Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS... Welcome everyone by making eye contact, greeting with a smile, and saying "hello" Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS... Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met Offer patients and guests priority when waiting (lines, elevators) Work on improving quality, safety, and service

Respect: ALWAYS... Respect cultural and spiritual differences and honor individual preferences. Respect everyone's opinion and contribution, regardless of title/role. Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS... Value the time of others by striving to be on time, prepared and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS... Acknowledge wins and frequently thank team members and others for contributions. Show courtesy and compassion with customers, team members and the community