Field Implementation Technician

Skydio Field Implementation TechnicianF3 Technologies, Inc. is hiring a Skydio Field Implementation Technician to install and maintain drone dock systems.We are a leading field service technology company specializing in payment technology installations and support. We serve partners across the nation, delivering exceptional service through our dedicated team of professionals. Guided by The F3 Standard, we Focus on People, Foster Belonging, and move Forward Together.Why F3 is a great place to work!Growth opportunitiesWork-life balanceTraining, Support and GuidanceResponsive leadershipResponsibilitiesInstall, maintain, repair and connect drone dock systems at customer sites in person (both hardware and software)Troubleshoot technical issues and provide timely and effective solutionsHigh level customer engagementMaintain accurate records of work performed and parts used; this includes but is not limited to accuracy of mandatory documentationCommunicate with customers and team members in a professional and courteous mannerAdhere to safety standards and protocols at all timesAdditional responsibilities, as assignedQualifications (Required)High School Diploma or equivalentAble to work on weekends, hybrid (remote and onsite), work early mornings, late evenings or nights, overnight shiftsMust be 21+ years of ageAble to travel frequently, including by plane, automobile, train, boat/ ferry, rideshare and other possible forms of travelValid driver's license, reliable personal transportation as well as car insurance that are maintained on a regular basis (car insurance and license need to be updated by expiration dates, car maintenance to ensure the ability to drive on site)Must live within 50 miles of the applied market's metropolitan areaSome roles require fluency in more than one language; this will be communicated and confirmed during the hiring processAble to multitaskObtain Part 107 certification within 90 days of employmentObtain Canada Drone Pilot Certificate – Advanced Operations within 90 days of employmentContinued education, as required, this may include training, educational resources made mandatory by partnerships, etcQualifications (Preferred)Minimum 1 year of IT experienceAble to navigate and utilize Google Workspace applications and platforStrong technical skills and knowledge of networksAble to read and interpret technical manuals and schematicsExcellent problem-solving and troubleshooting skillsStrong communication and interpersonal skillsAble to work independently and as part of a teamPhysical RequirementsAble to lift and carry up to 75 poundsAble to climb ladders and work at heights up to 25 feetAble to work in confined spacesMust be able to be on your feet up to 16 hours at a timeAble to bend, stoop, squat, reach, as well as various other motions in order to reach high or low placesReliable internet access and a dedicated workspace are requiredAble to travel frequently, including by plane, automobile, train, boat/ ferry, rideshare and other possible forms of travelAble to sit or stand for extended periods while working at a computerUndeterred by the realities of working on rooftop environments (this can include but is not limited to: varying versions of heat, varying versions of cold, small spaces, large spaces, multiple levels or floors, etc)Comfortable working around heavy machineryPay & Benefits$21+/hr (DOE) + overtimeUnlimited PTOHealth, dental, vision, and life insurance (after 90 days)401(k) with employer matchPaid holidays & parental leaveCompany phone, laptop + tools providedFull-time | On the road #J-18808-Ljbffr