DV-LED Field Technician - Level 3

Field Installation Engineer III – DV-LED Video Walls

Location: U.S. (Extensive Travel Required – ~95%)

Employment Type: Full-Time

About the Role

Our client is a U.S.-based dvLED manufacturer known for delivering highly customized, large-scale display solutions across a wide range of environments. They are seeking a Level 3 Field Installation Engineer to lead on-site execution of complex dvLED video wall installations.

This is a senior, hands-on field role responsible for ensuring installations are completed to the highest standards - from site readiness through commissioning and client handoff. You will serve as a technical lead on-site, working closely with project managers, third-party installers, and clients to ensure successful deployment.

This role is ideal for someone who thrives in the field, enjoys solving technical challenges in real time, and takes pride in delivering high-quality visual systems.

What You'll Do

Installation Leadership & Execution

• Lead on-site installation, configuration, and commissioning of large-scale dvLED video wall systems
• Assess site readiness and ensure installation crews are properly prepared and equipped
• Coordinate closely with Project Managers to align installation timelines and execution plans
• Oversee third-party installation teams and ensure adherence to best practices and project specifications

Technical Expertise & System Optimization

• Configure, troubleshoot, and maintain dvLED systems and associated components
• Perform display calibration and optimization to ensure peak visual performance
• Program and configure control systems, with a strong focus on NovaStar processing and calibration tools
• Diagnose and resolve complex technical issues, including chronic or non-standard system challenges

Training & Customer Support

• Train installation partners and end users on system setup, operation, and maintenance
• Conduct system startup, testing, and final walkthroughs with clients
• Serve as the on-site technical expert, answering questions and recommending solutions

Quality Control & Problem Solving

• Identify, analyze, and repair product or installation issues in real time
• Develop creative solutions to complex field challenges
• Ensure all systems meet quality standards prior to project completion

Documentation & Operational Support

• Complete required reporting, system documentation, and administrative tasks
• Support inventory tracking and equipment management as needed
• Collaborate with Field Operations leadership to improve processes and field execution

What You'll Bring

• Bachelor's degree in Engineering, Electronics, or related technical field (preferred)
• 4–7 years of experience in AV integration, LED display systems, or related field engineering roles
• Strong hands-on experience with dvLED video wall installation and commissioning
• Proven experience with NovaStar configuration, calibration, and system optimization (required)
• Solid mechanical and electrical aptitude
• Advanced troubleshooting and problem-solving skills in live environments
• Experience leading or directing installation crews on-site
• Strong communication skills with the ability to work directly with clients and partners
• Ability to work independently in high-travel, field-based environments

Work Environment

• Approximately 95% travel to project sites (domestic and potential international)
• Physically active role requiring standing for extended periods
• Comfortable working at heights, climbing ladders, and lifting up to 50 lbs
• Dynamic, project-based environments with varying site conditions

Why This Role

• Lead installation of high-profile, large-scale dvLED deployments
• High-impact role with ownership of on-site execution and system performance
• Work with advanced display technology and custom applications
• Opportunity to grow into senior field leadership or technical specialist roles
• Collaborative environment focused on quality, innovation, and execution excellence

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements.

Equal Employment Opportunity Policy:

Birddog Talent, LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.