Nurse Liaison

Nurse Liaison

Soleo Health is seeking a Nurse Liaison to support our Tempe and Phoenix, AZ locations to coordinate seamless transitions from hospital to home infusion therapy through patient education, clinical assessment, and care coordination. Join us in Simplifying Complex Care!

The Nurse Liaison plays a critical role in coordinating the transition of patients from hospital or healthcare facilities to home-based or alternate site infusion therapy. This position works closely with hospital discharge planners, case managers, physicians, and the internal clinical and operational teams to ensure safe, timely, and seamless discharges. The Nurse Liaison also provides direct bedside education and training to patients and caregivers on infusion therapy protocols, device use, and care coordination.

Responsibilities include:

• Collaborate with physicians, case managers, and discharge planners to identify eligible patients for home or alternate site infusion therapy.
• Perform bedside visits to assess clinical needs, suitability for home or alternate site therapy, and support discharge readiness.
• Facilitate timely coordination between the hospital team and internal departments (pharmacy, operations, reimbursement) to ensure all logistics are in place for discharge.
• Deliver personalized bedside education to patients and caregivers on IV therapy administration, care of central lines, and safety protocols.
• Provide training on infusion devices and techniques, verifying readiness before discharge.
• Educate home health agency staff when needed to ensure proper care delivery post-discharge.
• Conduct initial patient assessments to confirm appropriateness for home or alternate site care and ensure alignment with payer requirements.
• Collect and communicate clinical documentation necessary for treatment planning and reimbursement.
• Document all patient interactions, education, coordination efforts, and care plan updates in a timely and accurate manner.
• Serve as a clinical liaison between the hospital and the Company, promoting services, addressing questions, and fostering trust with patients and referral sources.
• Advocate for the patient's needs and ensure clear communication across the care team.
• Maintain ongoing contact with patients during their hospitalization and early stages of home or alternate site therapy to support adherence and address challenges.
• Monitor referral platforms and maintain communication threads with internal teams.
• Coordinate and attend meetings with hospital personnel and internal departments as needed.
• Support marketing and business development efforts by identifying new referral sources and participating in hospital-based outreach.

Schedule: Monday - Friday, 8am - 5pm

Requirements:

• Current Registered Nurse (RN) license, in good standing, required
• Minimum 25 years of nursing experience; home infusion, case management, or acute care preferred
• Demonstrated experience in patient education and discharge planning
• Strong clinical judgment, interpersonal communication, and organizational skills
• Proficiency with EMR systems and Microsoft Office Suite
• Valid driver's license and reliable transportation required

About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!

Soleo's Core Values:

• Improve patients' lives every day
• Be passionate in everything you do
• Encourage unlimited ideas and creative thinking
• Make decisions as if you own the company
• Do the right thing
• Have fun!

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.