Commercial Property Claims Adjuster Supervisor

Job Description

Job Description

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. 

MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Program Administrators division, offering multiple specialty property and casualty insurance products for a variety of unique industries and exposures. 

The Property Claims Adjuster/Supervisor will work a hybrid schedule from our Phoenix, AZ office. 

This role is responsible for handling claims and leading a claims unit which handles first party commercial claims.

Responsibilities

• Manage a property claim team handling new and existing Commercial Property, Tenant property and Protection Plan claims.
• Understand various insurance policies to determine coverage and damages.
• Analyze information received during an investigation to establish appropriate reserves and make payments as warranted.
• Conduct telephone inquiries and/or direct the activities of independent adjusters, engineers and building consultants to determine the cause of damage to property.
• Follow appropriate claims procedures for the investigation, payment, and dispositions of claims.
• Identify and pursue valid SIU, Salvage, or Subrogation potential within established guidelines.
• Communicate effectively with the public, orally and in writing with proper grammar usage.
• Maintain diaries, accurate log notes, and proper reserves on assigned claims.
• Handle claim calls in a professional and efficient manner.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree or equivalent insurance degree, i. e., Associate in claims (AIC)
• 2-3 years' experience in management or leadership role in claims 
• 3-5 years of work experience handling Commercial property claims
• 1-2 years of either field experience or experience using Exactimate or similar estimating programs
• Preferably have an active Adjuster license(s) or the ability to become licensed within 90 days of starting this position and maintain licensing with ongoing continued education.
• Ability to make independent decisions, communicate regularly with your team and others in a small team environment.
• Understanding of business line products, policy language, exclusions, forms/endorsements, and effective claims handling practices.
• Ability to handle matters with urgency and with attention to detail ensuring accuracy.
• Openness to the ideas and expertise of others and the ability to actively solicit input and share ideas.
• Proficient in Microsoft products: Microsoft Word, Excel, and Power point

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement.  Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.  

Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place. 

Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us.  We truly are better together. 

Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.