Clinic Office Coordinator
Spectrum Health Systems
Clinic Office CoordinatorWorcester, MA 01605OverviewSalary Range $20.70 - $20.70 Hourly Position Type Full Time Job Shift 1st Shift/Days Education Level High School Category Customer ServiceDescriptionLocation: Lincoln Street, Worcester MA - Outpatient Treatment ProgramSchedule: Monday through Thursday 7:30am - 4:00 pm, Fridays 7:00 am - 3:30 pm.Pay rate: $20.70-$23.97/hourBenefits:Health, dental, vision insurances/additional voluntary insurancesCompany-paid life insurance/employee assistance programsGenerous paid time off accrualTuition reimbursement/loan repayment options401k with company match up to 7%!Discounts on wide array of services/entertainment nationwideThe Clinical Office Coordinator is responsible for:Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.Greeting clients, staff and/or visitors in a professional, friendly manner.Demonstrating respect for supervisors, co-workers, and clients.Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.QualificationsQualifications:High school diploma or GED required.Bilingual (English/Spanish) preferred.Prior experience as receptionist in a healthcare setting preferred.Familiarity working with insurances preferred.Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.The ideal candidate is organized and has strong communication skills
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