Sr. Manager, Software Engineering

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

Visa is rapidly expanding our Value Added Services (VAS) product portfolio globally, and the VAS Architecture and Platform organization sits at the intersection of numerous technologies, platforms, and solutions that enable this growth.

The Opportunity: 

We are seeking a dynamic and innovative Sr. Manager of Engineering with a proven track record of delivering modern, large-scale, and complex services and products powered by transformative technologies. The ideal candidate excels at leading through influence, inspiring high-performing and diverse technical teams at all levels of the organization.

In this role, you will provide hands-on technical leadership for multiple development teams, focusing on defining, executing, and delivering both functional and non-functional features on a scale. You will cultivate a culture of cross-functional collaboration and engineering excellence, champion new ideas and introducing industry best practices to benefit both the team and the broader organization. This position requires balancing business needs and innovative solutions with operational excellence, all while adhering to regulatory, security, and privacy standards. 

We are looking for a proven technology innovation leader with exceptional communication and organizational skills to drive both immediate modernization and the definition of long-term strategic solutions.

Experience with Generative AI and Machine Learning is essential.

Essential Functions:

•    The creation of conceptual approach, technical analysis, design, development, unit testing, deploy and support activities. 
•    Collaboration with business partners on requirements elaboration, workflow design, configuration, and business re-engineering. 
•    Leading agile development teams in designing, developing, testing, supporting technical solutions across a full stack of development tools and technologies. 
•    Evaluate options and provide recommendation on scope and scale of effort required to implement final requirements. 
•    Able to work on multiple projects and initiatives with different/competing timelines and demands. 
•    Work with product partners to review and finalize technical specifications, code review, version management, and implementation related activities. 
•    Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels. 
•    Collaborate across global businesses and technology organizations, providing sound business analysis, process, and change leadership. 
•    Hire and develop a diverse team of talented engineers. 
•    Coach/mentor and develop the team 
•    Participation in support activities such as troubleshooting, defect research, code promotion, and configuration. . 

Qualifications

Basic Qualifications:

• 8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

• Hands-on experience with emerging technologies, including GenAI and ML.

• Experience in reviewing business requirements and developing technical documentation.

• Experience in designing and implementing testing procedures for APIs and integration patterns.

• Experience in participating in design reviews and providing input on product designs and schedules.

• Experience in leading teams to ensure productivity and high-quality delivery.

• Experience in code review and accountability for development/testing activities.

• Experience in technical evaluations and proof of concepts for new technologies.

• Experience building micro services using REST, JSON and XML

• Experience in managing distributed computing challenges.

• Experience in fostering team collaboration and meeting business needs.

• Experience in integrating emerging technologies into software engineering practices.

• The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

• Language Expertise: Expertise in one or more general development languages (e.g., Python, Java, NodeJS, C#, C++)

• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

• Strong experience in coordinating multiple product and technical teams, adept at removing roadblocks and collaboratively solving complex problems.

• Exceptional verbal, written, presentation, and facilitation skills, with the ability to communicate complex ideas clearly and concisely to diverse audiences.

• Experience delivering integrated solutions composed of both internally developed applications and third-party commercial offerings.

• Proficient in measuring services from the user experience perspective, setting and monitoring SLAs and KPIs.

• Payment industry experience is highly desirable.

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $162,500.00 to $ 260,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.