Shipping Clerk

Job Description

Job Description

Shipping Clerk – Roles & Responsibilities 

Shipping Preparation & Processing 

• Pack and crate products for shipment as required. 
• Label packages accurately with correct addresses and tracking information. 
• Prepare shipping documentation, including Bills of Lading (BOL), packing lists, hazardous materials documentation, International Commercial Invoices, and customs forms. 
• Complete International Commercial Invoices accurately, ensuring proper part descriptions, declared values, country of origin, HTS codes (if applicable), and Incoterms are documented for customs compliance. 
• Verify outgoing shipments against sales orders to ensure accuracy and completeness. 
• Inspect goods for damage or missing crates/boxes prior to shipment. 
• Ensure packaging meets customer, carrier, and regulatory requirements. 
• Operate warehouse equipment such as forklifts, hand trucks, and golf carts as needed. 

Logistics & Coordination 

• Coordinate with carriers (UPS, FedEx, freight forwarders, and 3PL providers) for pickups and deliveries. 
• Track, trace, and update the status of outgoing shipments and RMAs in the Teams Planner or designated system. 
• Obtain rate quotes, calculate shipping costs, and determine the most cost-effective routing and shipping methods. 
• Coordinate with the Kitting Team to ensure all order components are accounted for prior to shipment (blue dot verification). 
• Communicate material shortages, shipment delays, or discrepancies to supervisors and relevant departments. 
• Maintain accurate logs and records of all outgoing shipments. 
• Coordinate with Purchasing and vendors for pickup requests when necessary. 

International Shipping & Compliance 

• Prepare and review International Commercial Invoices for accuracy and completeness. 
• Ensure proper part descriptions, declared values, country of origin, HTS codes (if applicable), ECCN (if applicable), and Incoterms are correctly documented. 
• Verify export documentation aligns with packing lists, sales orders, and customer requirements. 
• Coordinate with freight forwarders, customs brokers, and carriers to ensure smooth international transit. 
• Ensure compliance with U.S. export regulations, trade compliance requirements, and company policies. 
• Maintain export records in accordance with regulatory retention requirements. 
• Communicate with internal departments regarding export-controlled items or special documentation requirements. 
• Monitor international shipments and proactively address customs holds, delays, or documentation discrepancies. 

Training – Shipping Department 

• Complete initial onboarding training specific to shipping procedures and workflow. 
• Receive hands-on training for packaging standards, crating requirements, and customs shipping instructions. 
• Be trained in preparation and review of shipping documentation, including Bills of Lading (BOL), packing lists, hazardous materials documentation, and International Commercial Invoices. 
• Complete training in international shipping requirements, including HTS codes, ECCN export compliance basics. 
• Receive training on carrier systems such as UPS, FedEx, freight portals, and freight forwarder platforms. 
• Be trained on internal systems (ERP, Teams Planner, or designated tracking system) for shipment processing and status updates. 
• Undergo export compliance awareness training in accordance with U.S. regulations and company policy. 
• Participate in ongoing refresher training as procedures, systems, or regulatory requirements change. 
• Crosstrain within shipping functions to ensure operational coverage and continuity. 

Safety & Housekeeping 

• Follow all warehouse and production safety policies and procedures. 
• Maintain a clean, organized, and clearly labeled shipping area. 
• Report unsafe conditions, incidents, or near misses promptly. 

General Warehouse Support 

• Assist the Receiving Team with unloading and staging products as needed. 
• Support audits, inventory counts, special projects, and process improvement initiatives. 
• Perform other duties as assigned by management. 

OnTrack Staffing – Since 2006 Passion. Pride. People.

OnTrack Staffing is a US-based national staffing service with offices, OnTrack OnSite locations, and Clients throughout the nation.

For more than a decade, OnTrack has delivered cost-effective staffing solutions to both local businesses and Fortune 500 companies. Each member of our team is passionate and engaged. At the heart of every service we offer to clients and job seekers is a commitment: “Always provide the highest level of service.” You are our priority, and we want you to succeed.

Company Description

OnTrack Staffing – Since 2006 Passion. Pride. People.\r\n\r\nOnTrack Staffing is a US-based national staffing service with offices, OnTrack OnSite locations, and Clients throughout the nation.\r\n\r\nFor more than a decade, OnTrack has delivered cost-effective staffing solutions to both local businesses and Fortune 500 companies. Each member of our team is passionate and engaged. At the heart of every service we offer to clients and job seekers is a commitment: “Always provide the highest level of service.” You are our priority, and we want you to succeed.