Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Front Desk Agent

HYATT Hotels

Job Summary:
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.

Key Responsibilities:
  • Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
  • Handle guest requests and complaints promptly and professionally.
  • Manage cash drawer and process payments (room charges, cash, debit, or credit).
  • Keep the front desk area and lobby clean and organized.
  • Coordinate with housekeeping to ensure room readiness for guests.
  • Provide guests with directions and information about the property and local attractions.
  • Answer guest calls, messages, and process requests or concerns.
  • Run daily reports and ensure the accuracy of information.
  • Assist guests with special requests and ensure their satisfaction.
  • Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
  • High school diploma or equivalent.
  • Strong communication and customer service skills.
  • Ability to work independently and handle stressful situations.
  • Proficiency in Windows operating systems and office software.
  • Ability to work well with others and develop positive working relationships.
  • Ability to lift to 50 pounds occasionally and 10 pounds frequently.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Front Desk Agent in Columbia, IL vacancy
  • $15 - $22.34 per hour

    It's more than a career, it's a calling. IL-SSM Health Medical Group Columbia Worker Type: Regular Job Highlights: This is a full-time, day-shift position working Monday-Friday from 8:00AM-4:30PM. Pay Range: $15.00 - $22.34 Pay Rate Type: Hourly SSM Health values...
    Suggested
    Hourly pay
    Full time
    Work experience placement
    Monday to Friday
    Flexible hours
    Shift work
    Day shift

    SSM Health

    Columbia, IL
    5 days ago
  • Job Description Job Description Job Details: Greet guest upon arrival.  Checks guest in and out in a timely manner. Excellent customer service. Relaying any information about hotel amenities, and helping hotel guest find their rooms. Taking, cancelling...
    Suggested

    Baymont Inn & Suites O'Fallon

    Fairview Heights, IL
    16 days ago
  • $69k

    Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing...
    Suggested
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    Dupo, IL
    more than 2 months ago
  • Job Description Job Description Job Summary: 7:30a - 6pm, Part-time, Tuesday, Wednesday and Thursday (Three 10-hour shifts/30 hours per week) To perform all registration responsibilities at Touchette Regional Hospital for patients seeking admission, emergency treatment...
    Suggested
    Part time
    Work at office
    10 hours per week
    Shift work

    TOUCHETTE

    Belleville, IL
    17 days ago
  • Job Description Job Description Position Title: Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual ...
    Suggested
    Contract work
    Weekend work
    Afternoon shift

    ZOLL LifeVest

    Belleville, IL
    11 days ago
  • $16 - $19 per hour

     ...clean and presentable. * Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. * Maintain front desk supplies and equipment. * Coordinate with housekeeping and maintenance to track room readiness. * Answer guest calls and... 
    Local area
    Night shift

    Hilton Worldwide Holdings

    Columbia, IL
    5 days ago
  • $50k - $60k

    Full-time Description   Join us at the Nexus of compassion and care. Business Office Manager (BOM) Benefits: ~ Medical/Dental/Vision/Life coverage ~401K ~ Next day pay available ~ Employee rewards program ~ PTO package and paid holidays ~ Growth...
    Full time
    Work at office

    Bria

    Columbia, IL
    1 day ago
  •  ...learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant , you’ll be surrounded by...  ...essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at... 
    Daily paid
    Work at office
    Local area

    Heartland Dental

    O Fallon, IL
    3 days ago
  • Belleville, Illinois Build Your Career with One of the Nation's Leading Family Law Firms Full-Time Paralegal / Legal Assistant / Legal Secretary Belleville, Illinois Build Your Career with One of the Nation's Leading Family Law Firms Are you looking to build a rewarding...
    Full time
    Temporary work
    Work at office
    Work from home
    Monday to Friday

    Strange Law Firm

    Swansea, IL
    2 days ago
  •  ...Training & development ABOUT OUR AGENCY: I opened my agency in January 2025 and currently have a team of three. Before becoming an agent, I spent 4.5 years as a team member and six years working in claims for State Farm, which gave me a deep understanding of both sides... 
    Temporary work
    Work at office
    Flexible hours

    Tyler Sonka - State Farm Agent

    Columbia, IL
    a month ago
  • Office Manager We are seeking a dependable, organized, and customer-focused Office Manager to oversee the daily administrative operations of our office. This individual will serve as the first point of contact for customers, manage incoming calls and scheduling, provide...
    Work at office

    AbsoluteClean

    Swansea, IL
    5 days ago
  • $17 - $19 per hour

     ...through TAG U How You’ll Make a Difference As a Patient Coordinator , you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental... 
    Full time
    Flexible hours
    Night shift

    Aspen Dental

    O Fallon, IL
    3 days ago
  • Position Overview Full‑time Paralegal / Legal Assistant / Legal Secretary at Stange Law Firm, PC in Belleville, IL. Join one of the nation’s leading family law firms to support attorneys in domestic relations matters. Responsibilities Greet clients and visitors professionally...
    Full time
    Temporary work
    Work at office
    Work from home

    Stange Law Firm

    Swansea, IL
    22 hours ago
  •  ...'re looking for a friendly, detail-driven team member to be the welcoming voice and face of our practice! This is more than a front desk job; you'll be a key part of creating a positive patient experience from the very first phone call to the moment they walk out the... 
    Work at office

    Deaconess

    Waterloo, IL
    5 days ago
  • Additional Information About the Role BJC is looking for a Patient Access Rep II! This would be located in our siteman center at Memorial Hospital in Shiloh IL! Schedule: 4 days per week (8am -4:30pm) Overview BJC HealthCare is one of the largest nonprofit...
    Flexible hours

    BJC HealthCare

    O Fallon, IL
    4 days ago
  • $21 - $23 per hour

    Job Title: Office Manager Company: Clarkson Eyecare Location: Columbia, IL Pay: Pay for this role ranges from $21-23/hr, depending on experience Perks: ~ Full Benefits Package - Medical, Vision, Dental and Life Insurance ~401k + Employer Matching...
    Full time
    Work at office
    Monday to Friday
    Shift work

    Clarkson Eyecare

    Columbia, IL
    1 day ago
  • The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store.   Essential Functions (not all-inclusive...
    Work experience placement
    Local area

    Music & Arts

    Columbia, IL
    6 hours ago
  • $500 per month

    Overview Come join our team! We have an immediate need for a Patient Service Representative in our O'Fallon, IL clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you...
    Hourly pay
    Full time
    Temporary work
    Work at office
    Local area
    Immediate start

    Forefront Dermatology

    O Fallon, IL
    3 days ago
  • $25 - $45 per hour

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project...
    Hourly pay
    Weekly pay
    Extra income
    Temporary work
    Part time
    For contractors
    Seasonal work
    Remote work
    Work from home
    Flexible hours

    GL1

    Columbia, IL
    3 days ago
  • Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing...

    Lowe's

    Columbia, IL
    2 days ago
  •  ...and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents. 3. Able to create a patient case, utilize and document as requested. 4. Notify new patient of doctor's prescription... 
    Full time
    Temporary work
    Immediate start
    Monday to Friday
    Flexible hours
    Day shift

    So IL Health Care Foundation

    O Fallon, IL
    5 days ago
  • $18 per hour

     ...Answers and appropriately triages phone calls ~ Takes payments for visits ~ Printing, scanning, and faxing reports ~ Other front desk responsibilities as assigned ~0-25% Travel Requirements Minimum Education and Experience: High School Diploma or equivalent... 
    Hourly pay

    WellNow Urgent Care

    O Fallon, IL
    3 days ago
  • $18 - $20 per hour

    Receptionist Cahokia - Cahokia, IL 62206-2581 Overview Salary Range $18.00 - $20.00 Hourly Education Level High School Description Are you looking for a fulfilling career with a successful company that is growing and profitable? At Vanguard Truck Centers ...
    Hourly pay
    Work at office
    Flexible hours
    Day shift
    Afternoon shift

    Vanguard Truck Centers

    East Saint Louis, IL
    3 days ago
  • Job Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients...
    Work experience placement
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens Boots Alliance

    Columbia, IL
    4 days ago
  • Job Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations...
    Work experience placement
    Seasonal work
    Local area
    Immediate start
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens Boots Alliance

    Columbia, IL
    4 days ago
  • The Receptionist manages our front desk activities daily and performs a variety of clerical tasks. Serving as the first point of contact for St. Clair County Housing Authority, the Receptionist plays a key role in making a positive impression on our visitors and providing... 
    Part time
    Casual work
    Work at office

    St Clair County Housing Auth

    Belleville, IL
    2 days ago
  • $16.5 per hour

    Part-Time Receptionist (Shiloh, IL) Our Company: Wilke Window & Door is the largest Andersen window dealer in the St. Louis Metro area. We offer a wide variety of products including windows, doors, millwork and cabinetry to both commercial and retail customers. We’ve been...
    Hourly pay
    Part time
    Monday to Friday
    Day shift
    Afternoon shift

    Socket.dev

    Shiloh, IL
    1 day ago
  • The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities...
    Contract work
    Work at office
    Local area

    The Brock Group

    Sauget, IL
    3 days ago
  •  ...the knowledge and expertise they seek to meet their needs effectively. Cleanliness of the Reception Office and Lobby area. Support agents/budtenders in maintaining steady and fast paced line management. Ensure compliance with all state regulations, safety protocols, and... 
    Work at office

    High Fidelity Brands in

    Affton, MO
    5 days ago
  • Job Title: Medical Assistant/Technician (Hospital Corpsman) Category / Component: Enlisted Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals...
    Apprenticeship
    Shift work

    US Navy

    Columbia, IL
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Desk Agent. Be the first to apply!