Front Desk Agent
Hilton Worldwide Holdings
Job Summary:
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Key Responsibilities:
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Key Responsibilities:
- Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
- Handle guest requests and complaints promptly and professionally.
- Manage cash drawer and process payments (room charges, cash, debit, or credit).
- Keep the front desk area and lobby clean and organized.
- Coordinate with housekeeping to ensure room readiness for guests.
- Provide guests with directions and information about the property and local attractions.
- Answer guest calls, messages, and process requests or concerns.
- Run daily reports and ensure the accuracy of information.
- Assist guests with special requests and ensure their satisfaction.
- Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
- High school diploma or equivalent.
- Strong communication and customer service skills.
- Ability to work independently and handle stressful situations.
- Proficiency in Windows operating systems and office software.
- Ability to work well with others and develop positive working relationships.
- Ability to lift to 50 pounds occasionally and 10 pounds frequently.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Front Desk Agent in Columbia, IL vacancy
$15 - $22.34 per hour
It's more than a career, it's a calling. IL-SSM Health Medical Group Columbia Worker Type: Regular Job Highlights: This is a full-time, day-shift position working Monday-Friday from 8:00AM-4:30PM. Pay Range: $15.00 - $22.34 Pay Rate Type: Hourly SSM Health values...SuggestedHourly payFull timeWork experience placementMonday to FridayFlexible hoursShift workDay shiftSSM Health
Columbia, IL4 days ago- Job Description Job Description Job Details: Greet guest upon arrival. Checks guest in and out in a timely manner. Excellent customer service. Relaying any information about hotel amenities, and helping hotel guest find their rooms. Taking, cancelling...Suggested
Baymont Inn & Suites O'Fallon
Fairview Heights, IL15 days ago $69k
Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Columbia, ILmore than 2 months ago- Job Description Job Description Position Title: Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual ...SuggestedContract workWeekend workAfternoon shift
ZOLL LifeVest
Belleville, IL10 days ago - Job Description Job Description Job Summary: Day shift, Full-time To perform all registration responsibilities at Touchette Regional Hospital for patients seeking admission, emergency treatment, and/or outpatient services. This includes but is not limited to: order...SuggestedFull timeWork at officeDay shift
TOUCHETTE
East Saint Louis, IL22 days ago $50k - $60k
Full-time Description Join us at the Nexus of compassion and care. Business Office Manager (BOM) Benefits: ~ Medical/Dental/Vision/Life coverage ~401K ~ Next day pay available ~ Employee rewards program ~ PTO package and paid holidays ~ Growth...Full timeWork at officeBria
Columbia, IL17 hours ago- ...learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant , you’ll be surrounded by... ...essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at...Daily paidWork at officeLocal area
Heartland Dental
O Fallon, IL2 days ago - ...Training & development ABOUT OUR AGENCY: I opened my agency in January 2025 and currently have a team of three. Before becoming an agent, I spent 4.5 years as a team member and six years working in claims for State Farm, which gave me a deep understanding of both sides...Temporary workWork at officeFlexible hours
Tyler Sonka - State Farm Agent
Columbia, ILa month ago - Belleville, Illinois Build Your Career with One of the Nation's Leading Family Law Firms Full-Time Paralegal / Legal Assistant / Legal Secretary Belleville, Illinois Build Your Career with One of the Nation's Leading Family Law Firms Are you looking to build a rewarding...Full timeTemporary workWork at officeWork from homeMonday to Friday
Strange Law Firm
Swansea, IL1 day ago - Office Manager We are seeking a dependable, organized, and customer-focused Office Manager to oversee the daily administrative operations of our office. This individual will serve as the first point of contact for customers, manage incoming calls and scheduling, provide...Work at office
AbsoluteClean
Swansea, IL4 days ago $17 - $19 per hour
...through TAG U How You’ll Make a Difference As a Patient Coordinator , you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental...Full timeFlexible hoursNight shiftAspen Dental
O Fallon, IL17 hours ago- ...'re looking for a friendly, detail-driven team member to be the welcoming voice and face of our practice! This is more than a front desk job; you'll be a key part of creating a positive patient experience from the very first phone call to the moment they walk out the...Work at office
Deaconess
Waterloo, IL1 day ago - Position Overview Full‑time Paralegal / Legal Assistant / Legal Secretary at Stange Law Firm, PC in Belleville, IL. Join one of the nation’s leading family law firms to support attorneys in domestic relations matters. Responsibilities Greet clients and visitors professionally...Full timeTemporary workWork at officeWork from home
Stange Law Firm
Swansea, IL9 hours ago - Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing...
Lowe's
Columbia, IL17 hours ago - EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives....Work at office
EyeCare Partners
Columbia, IL2 days ago $21 - $23 per hour
Job Title: Office Manager Company: Clarkson Eyecare Location: Columbia, IL Pay: Pay for this role ranges from $21-23/hr, depending on experience Perks: ~ Full Benefits Package - Medical, Vision, Dental and Life Insurance ~401k + Employer Matching...Full timeWork at officeMonday to FridayShift workClarkson Eyecare
Columbia, IL17 hours ago- Patient Access Rep II BJC is looking for a Patient Access Rep II! This would be located in our siteman center at Memorial Hospital in Shiloh IL! Schedule: 4 days per week (8am -4:30pm) Overview BJC HealthCare is one of the largest nonprofit health care organizations in...Flexible hours
BJC
O Fallon, IL1 day ago - ...Illinois areas. Preferred Qualifications Role Purpose The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment...Full timeWork at officeFlexible hoursDay shift
Aya Healthcare
O Fallon, IL4 days ago $18 - $20 per hour
Receptionist Cahokia - Cahokia, IL 62206-2581 Overview Salary Range $18.00 - $20.00 Hourly Education Level High School Description Are you looking for a fulfilling career with a successful company that is growing and profitable? At Vanguard Truck Centers ...Hourly payWork at officeFlexible hoursDay shiftAfternoon shift$18 per hour
...Answers and appropriately triages phone calls ~ Takes payments for visits ~ Printing, scanning, and faxing reports ~ Other front desk responsibilities as assigned ~0-25% Travel Requirements Minimum Education and Experience: High School Diploma or equivalent...Hourly pay$16.5 per hour
Part-Time Receptionist (Shiloh, IL) Our Company: Wilke Window & Door is the largest Andersen window dealer in the St. Louis Metro area. We offer a wide variety of products including windows, doors, millwork and cabinetry to both commercial and retail customers. We’ve been...Hourly payPart timeMonday to FridayDay shiftAfternoon shift- The Receptionist manages our front desk activities daily and performs a variety of clerical tasks. Serving as the first point of contact for St. Clair County Housing Authority, the Receptionist plays a key role in making a positive impression on our visitors and providing...Part timeCasual workWork at office
- ...the knowledge and expertise they seek to meet their needs effectively. Cleanliness of the Reception Office and Lobby area. Support agents/budtenders in maintaining steady and fast paced line management. Ensure compliance with all state regulations, safety protocols, and...Work at office
- Benefits Bonus based on performance Flexible schedule Opportunity for advancement Training & development Job Description We are currently seeking a dynamic and enthusiastic Telemarketer to join our team. As a Telemarketer, you will play a crucial role in expanding our ...Flexible hours
Allison Bash
Mascoutah, IL2 days ago - Job Title: Medical Assistant/Technician (Hospital Corpsman) Category / Component: Enlisted Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals...ApprenticeshipShift work
US Navy
Columbia, IL3 days ago - Job Description Job Description Member Service Representative (Teller) — Branch Network Department; O'Fallon Branch Banking • Part-Time • Branch Network Scott Credit Union is hiring a Member Service Representative ( Teller) in O'Fallon , IL to help support...Full timeTemporary workPart timeWork at officeMonday to Friday
Scott Credit Union
O Fallon, IL7 days ago $16 - $19 per hour
Call Center Representative Jacob Family Enterprises Inc. consists of both Jacob Sunrooms, Exteriors & Baths as well as Chesley Fence & Deck. We are a Family Owned Top 200 Nation Wide Ranked Home Improvement Company for Windows, Doors, Siding, Shower Conversions, Sunrooms...Hourly payWork at officeLocal areaJacob Sunroom, Exteriors & Baths
Fairview Heights, IL3 days ago$16 - $19 per hour
Jacob Sunrooms, Exteriors & Baths in Fairview Heights, Illinois, is seeking a motivated call center representative to set in-home demonstration appointments with potential clients. This role involves handling inbound calls, and no cold calling or sales is involved. The...Hourly payJacob Sunrooms, Exteriors & Baths
Fairview Heights, IL4 days ago$15.5 - $16 per hour
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of...Full timeWork at officeLocal areaFlexible hoursRoss Stores, Inc.
Belleville, IL3 days ago$16 - $19 per hour
Company Overview Jacob Family Enterprises Inc. is a family‑owned home improvement company serving customers in windows, doors, siding, sunrooms, fences, decks, and roofing. Job Description We are seeking a highly motivated call center representative to set in‑home demonstration...Hourly payWork at officeLocal areaJacob Sunrooms, Exteriors & Baths
Fairview Heights, IL1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Agent. Be the first to apply!
