Medical Receptionist

Job Description

Job Description

Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls and schedule appointments using medical scheduling software
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update medical information as necessary
- Assist with medical records management, including filing, scanning, and organizing documents
- Coordinate referrals to other healthcare providers as needed
- Provide excellent customer service and address patient inquiries or concerns
- Collaborate with healthcare professionals to ensure smooth patient flow and efficient office operations

Requirements:
- Previous experience working in a dental office or medical receptionist role preferred
- Familiarity with electronic medical record systems such as Epic or eClinicalWorks
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using office equipment, including computers, printers, and phone systems
- Knowledge of medical terminology and procedures is a plus

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required.