Site Supervisor

Job Description

Job Description

Overview

The Work

The Site Supervisor functions as the on-site manager, overseeing the daily execution of access control and security operations at a designated secure government facility. This position provides direct leadership to access control officers and support staff, ensures adherence to Intelligence Community directives and serves as the primary liaison with government security officials. The Site Supervisor is responsible for maintaining operational readiness, managing workforce resources, and safeguarding mission continuity within a highly secure environment.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

Key Responsibilities

• Customer & Stakeholder Engagement:
  • Serve as the on-site point of contact (POC) for the government's Security Office, COR, and Facility Security Officer (FSO).
  • Deliver regular updates to the Program Manager on site status, staffing, and operational concerns.
  • Maintain strong communication with security stakeholders during real-time incidents or special access events.
• Daily Operations & Oversight:
  • Lead, coordinate, and supervise all access control and security operations at the assigned facility.
  • Ensure full compliance with post orders, SOPs, and customer security directives.
  • Conduct daily shift turnovers, personnel inspections, and readiness checks.
  • Respond to and manage on-site security incidents, access issues, and customer escalations.
  • Assure compliance with all CenCore SOPs and standards.
• Workforce Leadership:
  • Supervise SCA-covered access control officers and administrative support personnel.
  • Manage duty schedules, shift coverage, and timekeeping compliance.
  • Mentor and coach personnel to ensure professional conduct, procedural adherence, and performance standards.
  • Support onboarding and clearance processing for new hires at the site.
  • Lead performance assurance and continuous improvement efforts.
• Compliance & Quality Control:
  • Enforce all procedures related to prohibited item detection, badge verification, controlled area access, and emergency response.
  • Ensure all documentation, logs, and incident reports are maintained to inspection-ready standards.
  • Identify procedural gaps and recommend process improvements or corrective actions.
  • Conduct routine/daily site and personnel compliance inspections.
• Training & Readiness:
  • Support training delivery for new officers and ensure post certifications are current.
  • Maintain awareness of updated IC security protocols and relay changes to site personnel.
  • Participate in audits, inspections, and drills as required.
• Other duties as assigned.

Qualifications

Qualifications – Here’s What You Need

• High school diploma or equivalent required.
• 5+ years of experience in physical security, access control, or military/law enforcement.
• 2+ years in a supervisory or site lead role within a secure or classified environment.
• Demonstrated knowledge of ICD 705, SCIF access procedures, and secure operations protocols.
• The incumbent in this position is required to complete the Tailored Adaptive Personality Assessment System (TAPAS) as part of the organization’s personnel assessment and placement process. The TAPAS assessment supports the evaluation of individual behavioral tendencies and work styles to ensure alignment with position requirements, mission objectives, and organizational values.
• Active Top Secret /SCI with Polygraph clearance is required.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Preferred Qualifications:

• Associate or Bachelor’s degree.
• Experience with SCA-covered contracts and familiarity with wage determinations.
• Prior service in the Intelligence Community, DoD, or federal security contractor environment.
• Familiarity with access control systems (e.g., Lenel, AMAG), VMS, and visitor access protocols.
• Completion of security or supervisory training (e.g., POST, FEMA IS-100/200/700, or equivalent).
• Must meet all physical requirements for the position, including a physical and STEP test.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions

• Professional secure facility environment, with the ability to work onsite.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.