Core Human Capital Management (HCM) Delivery Lead Consultant

Role Description

We are seeking a talented individual to join our Digital Transformation team at Mercer, a Marsh business. This role will be based anywhere in the United States or Canada. As a part of Mercer, the world’s leading HR consulting firm, our Digital Transformation practice is the digital consulting arm of Mercer and a certified Workday implementation and innovation partner. Our Digital Transformation practice is a full-service Workday partner dedicated to transforming our clients’ businesses by leveraging our capabilities and deep expertise across numerous domains, such as HCM, Payroll, Finance, data conversion, strategic transformation, and change management.

This role bridges delivery, enablement, and strategy. We will count on you to:

• Architect and lead delivery of the Core HCM workstream, ensuring adherence to Workday best practices while maintaining robust security for a variety of engagement types, including initial implementation, phase X, and others.
• Collaborate with clients and internal teams to analyze requirements and design scalable solutions that directly address client needs, acting as a subject matter expert (SME) for complex or sensitive client issues.
• Maintain accurate project forecasts for assigned workstream, monitor delivery progress, and communicate timelines, risks, and expectations to stakeholders in a timely fashion.
• Collaborate cross-functionally with other domain leads to ensure seamless delivery.
• Develop and deliver thought leadership content and intellectual property, such as knowledge sharing sessions, enablement guides, and best practice materials.
• Contribute as a subject matter expert for sales and delivery, supporting solution architecture, demonstrations, client presentations, and scoping estimates.

Qualifications

• Active Workday Certification in Workday HCM.
• 5+ years of experience as a certified Workday consultant.
• 3+ years as a lead consultant delivering Core HCM at the level of a subject matter expert.
• Strong subject matter expertise of Workday architecture, security, and best practices.
• Proven ability to successfully navigate client-facing situations and coordinate support resources.
• Excellent written and verbal communication skills.

Requirements

• Additional Workday certifications (People Experience, Peakon, Reporting, Advanced Compensation, etc.).
• Proven ability to mentor, coach, and enable support consultants.
• Bilingual proficiency in Spanish or other languages.

Benefits

• Professional development opportunities.
• Interesting work and supportive leaders.
• A vibrant and inclusive culture.
• A range of career opportunities.
• Health and welfare benefits.
• Tuition assistance.
• 401K savings and other retirement programs.
• Employee assistance programs.