Admissions Coordinator

Job Description

Job Description

Cascades at Saint Anne | Seattle, Washington Full-Time | Monday - Friday Cascades at Saint Anne is a skilled nursing and rehabilitation community where compassionate care and professional growth go hand in hand. We proudly serve residents who depend on us for both long-term and short-term care, and we're always interested in connecting with dedicated professionals who share our commitment to excellence. If you're looking for a workplace with a supportive team, appreciative residents, and opportunities to grow your career, Cascades at Saint Anne may be the right fit for you. What you'll do: Provide front-line customer service, including courteous phone coverage and daily quality assurance rounds (odor-free, obstacle-free environment) Conduct facility tours for prospective residents, families, and responsible parties Review and respond to all referrals across multiple referral sources within 15 minutes of receipt. Coordinate resident admissions with internal departments and external healthcare partners Build and maintain referral relationships with discharge planners, case managers, and physicians Complete admission paperwork and support residents in care planning and decision-making preferences Assist with resident orientation in accordance with facility procedures Enter and maintain accurate information in EMR and other systems Support communication between departments to ensure smooth admissions and transitions Complete additional duties as assigned What we offer: Competitive hourly pay based on experience 401(k) with company match Medical, dental, vision, and life insurance options Generous paid time off (PTO) What we're looking for: 1 year of clerical experience in a skilled nursing facility preferred Strong communication, customer service skills, and empathy Proficient with computers, office systems, and related software Working knowledge of health insurance processes and systems Self-motivated with a willingness to assist across tasks as needed Ability to read, write, and understand English, including medical billing terminology High school diploma or equivalent Experience with medical terminology, billing, and data entry preferred May be exposed to bodily fluids and communicable illnesses Able to lift, push, or pull 25-50 lbs. unassisted Adequate vision and hearing (with or without assistive devices) Why us: Our Admissions Coordinators care for a geriatric population that depends on consistent, knowledgeable, and compassionate care. We value teamwork, respect, and professional development-and we're proud of the supportive environment we've built. If you're an Admission Coordinator who takes pride in providing quality care and wants to be part of a supportive, people-first team, we'd love to hear from you.

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