System Specialist I

Job Summary: Project Specialist I supports the design, development, and implementation of automation and control systems for industrial and critical environment applications. This role works closely with Kroger management, staff and other non-Kroger customers. The position offers hands-on experience across the full-service while building technical skills, troubleshooting capabilities, and customer-facing communication in a collaborative engineering environment. This specific position is for the semi-embedded Kroger technician in the Dallas area working with their existing Bosch systems.

Responsibilities:

• Determine the design and performance parameters for control system applications.

• Support sales by visiting customer sites to support discussions related to the technical details of potential solutions.

• Provide direction and support through the construction process.

• Perform, assist, and sign off on final testing/commissioning of the completed systems.

• Initiate final technical documentation for completed projects (As-Builts).

• Troubleshoot and service Bosch intrusion and fire hardware.

• Provide technical support and troubleshooting assistance for other technicians, customers, and sales teams.

• Responsible for maintaining current technical, interpersonal, and communication skills through continuous education/development. (school, reading, seminars, industry group membership, etc.)

• Maintain clean driving record.

• Must be able to access and inspect all areas of Kroger Security and Life Safety systems.

• Must be able travel as required

• Other duties as assigned.

Required Qualifications:

• Minimum of high school diploma or Electronics related studies preferred.

• 1+ years of experience in Security and Life Safety field.

• 1+ years of experience in Bosch Intrusion and Fire systems.

• FAL License.

• Bosch Intrusion Systems Certified.

• Knowledge and proficiency with intrusion, access control, video (analog and digital) and fire systems.

• Able to self-manage and operate in a remote environment.

• Capable of operating with little guidance and supervision.

• Proficient in Microsoft Office.

• Excellent organizational skills and attention to detail.

• Excellent written and verbal communication skills.

• Excellent analytical problem-solving skills and attention to detail.

• Clean driving record

Preferred Qualifications:

• Bachelors of Science Degree (Computer/Mechanical) or equivalent experience/training.

• 2+ years of experience in Security and Life Safety environment.

• Bosch Master Level certification.

• Proficient in Microsoft Office.

• Excellent analytical problem-solving skills and attention to detail.

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• Must be able to effectively communicate in English, (i.e. see, hear, speak and write clearly) in order to communicate with colleagues and/or customers.

• Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

• Sitting, standing, walking in office environments and construction sites

• The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate

• Will be required to be on site with customers or contractors, with or without Bosch Building Technologies' colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.

• Driving to customer sites is required

• Limited overnight travel may be required

Additional Information:

• Working Hours: This position generally works Monday- Friday, overtime and on call when necessary

• Required Travel: up to 5%.

• Benefits:

• Medical

• Dental

• Vision

• Flexible Spending Accounts

• 401K w/ company match

• Life/AD&D/LTD

• Paid Vacation/Sick/Holidays

• Employee Assistance Program

• Pet Insurance ?