Incident Manager
Blue Cross and Blue Shield of North Carolina
Blue Cross NC seeks an Incident Manager to lead end-to-end IT incident management, restoring service quickly with minimal business impact and strong customer focus. You will coordinate cross-functional teams during major incidents, enforce ITIL practices, monitor SLAs, and provide timely communications to leadership, partners, and users. This hybrid-flex role includes a 24/7 on-call rotation, ongoing process improvement, and opportunities to grow within a health-care technology environment. #J-18808-Ljbffr
Vacancy posted 1 day ago
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