Studio Receptionist

Studio Receptionist & Member Experience Specialist

Are you passionate about health and wellness? Do you love meeting new people, creating amazing customer experiences, and being part of an energetic team? BODY20 is looking for a friendly, outgoing, and highly organized Studio Receptionist & Member Experience Specialist to be the face of our studio. This isn't your typical front desk position. You'll build relationships with members, introduce new clients to BODY20, support studio events, create social media content, and help grow one of the fastest-growing fitness brands in the country. If you're someone who enjoys connecting with people and thrives in a fast-paced environment, we'd love to meet you!

About BODY20

BODY20 is revolutionizing the fitness industry through FDA-cleared Electro-Muscular Stimulation (EMS) technology. Our 20-minute workouts activate over 90% of the body's muscle fibers, helping members build strength, improve endurance, increase muscle tone, and achieve incredible results in a fraction of the time of traditional workouts. At BODY20, we're passionate about helping people feel stronger, healthier, and more confidentand our front desk team plays a huge role in making that happen.

What You'll Do

As the first and last person our members see each day, you'll help create an exceptional studio experience by:

• Greeting every member and guest with enthusiasm and professionalism
• Building meaningful relationships with members and prospective clients
• Scheduling appointments and managing the studio calendar
• Answering membership questions and assisting with member accounts
• Following up with prospective members and helping convert leads into memberships
• Supporting the sales process and onboarding new members
• Assisting with community events and local marketing initiatives
• Creating 23 engaging social media posts each week
• Assisting with content for our monthly email newsletter
• Helping maintain a clean, organized, and welcoming studio

What We're Looking For

You'd be a great fit if you:

• Love interacting with people and providing exceptional customer service
• Are outgoing, positive, and highly organized
• Have excellent communication skills
• Enjoy working toward team goals
• Are passionate about health, wellness, and fitness
• Are comfortable learning new technology and software
• Thrive in a fast-paced, team-oriented environment
• Take initiative and enjoy solving problems

Qualifications

• 1+ year of experience in hospitality, retail, customer service, fitness, or sales
• Strong communication and organizational skills
• Comfortable using computers and learning new software
• Available to work evenings and weekends:
• MondayThursday: 3:00 PM7:30 PM
• Saturdays - 7AM - 12:30PM
• Ability to participate in 12 BODY20 workouts per week so you can confidently share your personal experience with prospective members

Compensation & Benefits

• Competitive hourly pay
• Commission opportunities
• Paid Time Off (PTO)
• Complimentary BODY20 Membership
• Fitness casual dress code
• Positive, collaborative team environment
• Growth opportunities within a rapidly expanding company

Perfect For

This position is ideal for someone with experience in:

• Boutique fitness studios
• Hospitality
• Retail sales
• Customer service
• Marketing or Communications
• Business
• Exercise Science
• Hospitality Management

Why You'll Love Working at BODY20

• You'll help people improve their lives every day.
• You'll be part of a fun, energetic, and supportive team.
• You'll receive a complimentary BODY20 membership.
• You'll gain experience in customer service, sales, marketing, and community outreach.
• You'll have opportunities to grow as BODY20 continues to expand.

Compensation: $16.00 - $18.00 per hour