Client Resource Coordinator

Job Description

Job Description

Salary: $32.00-$38.00/hour, depending on experience

Position Title:Client Resource Coordinator

Reports To:Supervising Attorney

FLSA:Non- Exempt

Job Summary:The Client Resource Specialist is a member of Justice North's interdisciplinary legal team and works alongside attorneys and legal staff to help clients overcome barriers that affect their ability to resolve civil legal problems. The position provides holistic client support by connecting clients with community resources,assistingwith benefits and services, providing crisis support, and coordinating with community partners. The Client Resource Specialist helps clients navigate complex systems while ensuring they are better positioned to engage in their legal cases and achieve long-term stability.

Position Details

• Part-time,21 hours per week

• Primary office location: Moorhead, Minnesota

• Salary Info $32-$38/hr

• Flexible schedule with opportunities for hybrid and community-based work

• Grant-funded through December 31, 2027
  

Who Should Apply: Justice North encourages applicants with backgrounds in social work, human services, psychology, counseling, public health, case management, victim advocacy, and related fields. Social work licensure is notrequired. We welcome candidates with a variety of professional andlivedexperiences who are passionate about helping individuals navigate complex systems and overcome barriers to resolving civil legal issues.

Essential Functions:The Client Resource Coordinatorprovides client-centered support that complements legal representation by helping clients address barriers outside the courtroom that affect their legal matters.This work includes:

Case Management:

• Assess client needs andidentifybarriers affecting legal representation.

• Connect clients with community resources, including housing, transportation, public benefits, foodassistance, behavioral health services, domestic violence services, and other supports.

• Assistclients in applying for benefits and supportive services.

• Provide crisis intervention, emotional support, and short-term problem-solving related to the client's legal matter.

• Meet clients in a variety of settings, including Justice North offices, homes, shelters, courts, and community agencies asappropriate.

• Maintaintimely,accurate, and confidential client records, documentation, and timekeeping in Justice North's case management system.

Collaboration:

• Collaborate with attorneys and legal staff toidentifyclient needs and develop holistic support strategies.

• Participate in staff meetings, case consultations, and interdisciplinary planning to support effective client services.

• Coordinate with community organizations and service providers.

• Advocate for clients in non-legal systems to improve access to services and resources.

Outreach and Program Development:

• Participate in community outreach, legal education, and relationship-building with community partners.

• Assistwith grant reporting, data collection, and program evaluation as needed.

• Contribute to the development and continuous improvement of policies, procedures, and best practices for client support services.

• Provide orassistwith internal trainingoncommunity resources, trauma-informed practices, crisis intervention, or related topics.

Qualifications

• Bachelor'sdegreein socialwork, human services,psychology,sociology, counseling, publichealth, or arelatedfield; orequivalentcombination ofeducationand relevantexperience.

• Experienceworkingwithindividualsfacingeconomichardship, trauma,housinginstability,domesticviolence,behavioralhealthchallenges, orotherbarriers.

• Knowledge ofcommunityresources and publicbenefitprograms or theabilitytoquicklydevelopthatknowledge.

• Excellentinterpersonal, communication, andorganizationalskills.

• Abilitytoworkindependentlywhilecollaboratingeffectivelywithinaninterdisciplinaryteam.

• Commitmenttoservinglow - incomeindividualswithdignity,empathy, and culturalhumility.

• Abilitytomaintainconfidentialityandexercisesoundprofessionaljudgment.
  

Preferred

• Experienceinlegalaid,victimservices,healthcare,housing, publicbenefits, orcommunity-basedsocial services.

• Experienceprovidingcrisisintervention or trauma-informedservices.

• Bilingualormultilingualabilities.

How to Apply:Pleasesubmita cover letter, resume, and three professional references through the link providedby August 7, 2026.

Justice North is an equal opportunity employer. We value a diverse workforce and do not discriminateon the basis ofrace, color, national origin, sex, gender identity, sexual orientation, age, disability, religion, veteran status, marital status, or any other protected characteristic under applicable law. Justice North is committed to providing reasonable accommodations to qualified individuals with disabilities. Applicants who requirean accommodationtoparticipatein the application or hiring process may contact Justice North Human Resources.