Front Desk Agent | Dublin AC Hotel
Shaner Hotel Group
Job Description
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Ability to stand for duration of shift.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.
Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Job Identification 236024
Posting Date 06/16/2026, 02:13 PM
Locations 6540 Riverside Dr, Dublin, OH, 43017, US (On-site)
Full Time or Part Time Full-Time/Part-Time
Brands AC Hotels
Job Category Front Desk
Shaner Hotel GroupVacancy posted 5 days ago
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