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General Manager

The Wooden Nickel

General Manager OpportunityDo You Love Hospitality, Leadership, and Mountain Living as Much as We Do?Live Fully in Crested Butte.At Elk Ave Hospitality, we are building teams for people who want more than just a job. We are looking for individuals who want to work hard, grow their skills, be part of a strong team, and enjoy the unmatched lifestyle that comes with living in the Gunnison Valley.If you love leading teams, take pride in building strong operations, and thrive in a hospitality environment where standards, people, and guest experience all matter, we want to hear from you.Whether your passion is skiing first tracks, biking wildflower-lined trails, fishing alpine waters, or simply soaking in the beauty of the Rockies, this is your chance to build a life that blends professional growth with personal adventure.We are growing quickly and actively building career paths for people who want to develop their knowledge, expand their skills, and contribute to a strong hospitality culture.What You Can ExpectA positive, team-oriented work environmentOngoing training, learning, and developmentOpportunities for growth and advancement within Elk Ave HospitalityEmployee housing opportunities, depending on role and availabilityCompetitive compensationHealth benefitsPaid time offThe opportunity to live and work in one of Colorado's most remarkable mountain communitiesThis is a full-time salaried leadership position.Who We're Looking ForYou may be a strong fit if you:Lead well in fast-paced hospitality environmentsTake pride in building strong teams and strong systemsCan balance guest experience, team development, and operational disciplineCommunicate clearly with ownership, senior leadership, managers, and hourly teamsThrive in dynamic environments with changing prioritiesValue cleanliness, readiness, accountability, and high standardsBring a positive attitude, professionalism, and ownership to work each dayCare deeply about hospitality, consistency, and doing things the right wayOur core values are Communication, Humility, Accountability, Integrity, and Respect, and we are looking for leaders who want to live those values in the workplace.What Will Be Expected of YouIn this role, team members may be expected to:Maintain a professional appearance and follow dress and presentation standardsWork mornings, evenings, weekends, holidays, and extended hours during busy seasonal periodsCommunicate clearly and work effectively with senior leadership, venue leadership, and hourly team membersHelp maintain clean, organized, safe, and guest-ready environmentsWork with consistency, urgency, and a team-first attitudeLead by example in a high-accountability environment where standards, timing, and guest experience matterStep into the concept that best matches experience and business need, with placement based on background, strengths, and fitCross-Training and GrowthWe believe in building flexible, well-rounded leadership teams through cross-training and operational awareness. General Managers at Elk Ave Hospitality are expected to understand the moving parts of a hospitality business and lead with clarity, consistency, and confidence.Because we operate multiple concepts and have multiple openings, placement will be based on experience and best fit. This creates opportunities for leaders to grow within a company that values adaptability, business acumen, and long-term development.About Elk Ave HospitalityElk Ave Hospitality is a growing family of restaurants and hospitality businesses in Crested Butte and the Gunnison Valley. Our venues offer a wide range of guest experiences, from elevated dining to approachable everyday hospitality, all rooted in quality, consistency, and genuine care for our guests and our team.We believe hospitality can be both a craft and a career. With multiple venues, varied concepts, and opportunities for advancement, we are able to offer year-round employment, cross-training, and real pathways for growth. We are building a company for people who want to work hard, contribute to a strong team culture, and grow their skills over time.About the RoleThe General Manager is a key operational leader within Elk Ave Hospitality. This role is responsible for leading one of our concepts based on experience and fit, with responsibility for team development, guest experience, cleanliness, organization, service execution, financial awareness, and operational consistency.Our General Managers help set the tone for the business each day. They lead teams, uphold standards, solve problems in real time, and create environments where both guests and employees can have a strong experience. Depending on the concept, this role may also require a high degree of events awareness, multi-channel operational oversight, and cross-functional leadership.Opportunities AvailableElk Ave Hospitality is hiring for the following opportunity:General ManagerWe currently have multiple leadership openings across our concepts. Placement will be based on experience, strengths, and operational fit.Position SummaryAs General Manager, I oversee, direct, and coordinate the planning, organizing, training, and leadership necessary to achieve company objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.I am responsible for building a productive and accountable team culture while supporting operational excellence in the concept I lead. I help translate company standards into daily execution and ensure the business runs in a way that is clean, organized, guest-focused, and financially aware.This role is ideal for a hospitality leader who can balance people leadership, operational systems, financial discipline, and service culture with professionalism and confidence.Benefits and PerksCompetitive compensationHealth benefitsPaid time offEmployee housing opportunities, depending on role and availabilityOpportunities for growth and advancement within Elk Ave HospitalityThe chance to live and work in one of Colorado's most remarkable mountain communitiesKey ResponsibilitiesLeadership and Operational OversightAs General Manager, I oversee the daily operation of the concept I lead and support the team in achieving company standards.I promote, work, and act in a manner consistent with the mission, culture, and values of Elk Ave Hospitality.I ensure policies, procedures, standards, specifications, and training programs are followed consistently and completed on time.I create a positive, productive, and accountable working environment.I lead by example and help build a culture where expectations are clear and standards are upheld.Guest Experience and Brand StandardsI ensure guests receive warm, professional, and memorable hospitality.I support excellence in food, beverage, service, cleanliness, and overall guest presentation.I investigate and resolve complaints regarding food quality, service, or accommodations in a timely and professional manner.I ensure the physical space reflects the standards of the brand at all times.I lead in a way that keeps guest experience and team experience aligned.Financial Awareness and Business PerformanceI review financial statements, sales reports, labor performance, and operational trends to measure productivity and identify areas needing improvement.I monitor budgets, payroll records, and financial transactions to ensure expenditures are authorized and aligned with business goals.I support inventory accuracy, receiving standards, cash handling procedures, and cost control.I help protect sales, labor, and cost performance through strong planning, communication, and accountability.I understand that hospitality leadership includes protecting both the guest experience and the business.Team Leadership, Staffing, and DevelopmentI organize and direct training, coaching, and development for managers and hourly team members.I support hiring, onboarding, performance management, and team accountability.I administer prompt, fair, and consistent corrective action when needed

Vacancy posted 2 days ago
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