Sales Development Representative

Job Description

Job Description

Build a Career, Not Just Another Job

Are you outgoing, competitive, and energized by talking with people? Do you enjoy setting goals, learning new skills, and being rewarded for your performance?

If so, Ironwood Insurance Agency may be the perfect place to launch your career.

We are one of the fastest-growing Farmers Insurance agencies in California and are looking for an exceptional Sales Development Representative (SDR) to join our team.

This is not a typical call center position.

As an SDR, you'll become the first impression of our agency by speaking with prospective clients, identifying their insurance needs, and connecting qualified customers with our licensed insurance professionals. Your work directly impacts the growth of our agency while creating unlimited opportunities for your own professional development.

No insurance experience is required. We provide comprehensive training, proven sales systems, daily coaching, and ongoing mentorship to help you become successful.

We're looking for someone who is positive, coachable, confident on the phone, and motivated by achieving goals. If you enjoy talking with people, thrive in a fast-paced environment, and want a career where your income reflects your effort, we'd love to meet you.

Compensation

We believe exceptional performance deserves exceptional rewards.

This position includes:

• Competitive full-time base pay
• $15 bonus for every qualified live transfer
• Additional $35 bonus for every transfer that results in a bound policy
• Uncapped performance incentives
• Paid training
• Career advancement opportunities

Compensation: $39,000 base salary + uncapped bonuses

Expected first-year earnings: $90,000-$100,000+

Top performers: $140,000+ annually

High-performing SDRs have the opportunity to earn well above their base salary while developing skills that can lead to future positions as Licensed Insurance Producers, Commercial Specialists, Customer Success Representatives, or Sales Leaders.

At Ironwood Insurance, we don't just hire employees—we develop professionals.

Responsibilities

Responsibilities

• Make outbound calls to prospective customers using company-provided leads
• Build rapport and create a positive first impression for the agency
• Identify customer insurance needs through meaningful conversations
• Qualify prospects based on agency guidelines
• Complete qualified live transfers to licensed insurance producers
• Accurately document conversations and customer information in our CRM
• Follow established scripts, sales processes, and compliance standards
• Consistently achieve daily, weekly, and monthly performance goals
• Work collaboratively with producers to maximize customer experience and agency growth
• Participate in coaching sessions, sales training, and team meetings
• Represent Ironwood Insurance with professionalism, integrity, and enthusiasm

Requirements

Requirements

• Outstanding verbal communication and interpersonal skills
• Positive attitude with a strong work ethic
• Highly coachable and eager to learn
• Comfortable speaking with new people throughout the day
• Self-motivated and goal-oriented
• Ability to remain positive and persistent when facing rejection
• Strong organizational and time management skills
• Basic computer proficiency and ability to learn new software quickly
• Professional phone etiquette
• High school diploma or equivalent required
• Previous customer service, sales, retail, hospitality, recruiting, appointment setting, or call center experience is a plus—but not required
• Must be authorized to work in the United States

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Health Insurance
• Career Growth Opportunities