Scheduler
The US Oncology Network
Overview This position is full-Time Missouri Cancer Associates is a multi-specialty practice including medical oncology, hematology, radiation oncology and urology. We have 22 providers and service ten Missouri communities. Our main office is in Columbia. Through state-of-the-art medical technology, highly experienced physicians and nurse practitioners and quality patient care, Missouri Cancer Associates has become the premier Cancer Treatment Center in Mid-Missouri. In 2022, we celebrated our 40th year of taking care of patients! We are looking for a friendly and hard-working Patient Services Coordinator/Receptionist to join our team. Why work for us? We offer challenging positions in a fast-paced environment. If you enjoy people and want the opportunity to make a difference in the lives of many, check us out!
Qualifications High school diploma or equivalent required. Some receptionists or office experience preferred. Proficiency with computer systems and MicroSoft (Outlook, Office Word, and Excel) required.
-Must successfully complete required e-learning courses within 90 days of occupying position.
-Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.
-Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them.
-Commits to Quality: Emphasizes the need to deliver quality products and/or services
- Medical
- Dental
- Vision
- Life
- Short Term Disability Coverage
- 401k Retirement Plan
- Paid Time Off
- Wellness program that rewards you for practicing a healthy lifestyle!
- Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
- Checks in patients and informs clinical staff of patient arrival.
- Provides and explains paperwork for the patient to complete prior to examination.
- Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system.
- Collects co-pays and balances; provides receipt.
- Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages.
- Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
- Checks patients out after examination.
- Schedules returning appointments in accordance with physician and/or office guidelines.
- Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
- Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.
- Provides general administrative support by filing charts and forms. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.
- Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient*s records.
- Other duties as requested or assigned.
Qualifications High school diploma or equivalent required. Some receptionists or office experience preferred. Proficiency with computer systems and MicroSoft (Outlook, Office Word, and Excel) required.
-Must successfully complete required e-learning courses within 90 days of occupying position.
-Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.
-Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them.
-Commits to Quality: Emphasizes the need to deliver quality products and/or services
Vacancy posted 2 days ago
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