Clinical Care Assistant

Job Description

Job Description

"My work has special meaning and this is not just a job"

'I just love working there and that's a good place to work'

'It feels good every day to know that what you do at your job, will help and make a difference in somebody’s life. Especially elderly people that feel lonely, sick and abandoned by friends and family. We are there for them. I love to work at Lutheran and I love my Participants. Because of the pandemic we can’t see each other everyday-but I call them; and I can feel their happiness when they hear my voice. They know I care. We all do at Lutheran Senior Life At Jersey City.'

Those are real statements from real employees at Lutheran Senior LIFE.

We hope you feel the same way once you experience what it is like to work here.....

*Caring* *Teamwork* *Kindness* *Open Communication* *Positive Attitude* This is how our team members describe the culture at Lutheran Senior LIFE! Apply today to find out more!

We have a new opportunity for a full-time Clinical Care Assistant! This position is based in Jersey City, is 8:30-5pm Mon-Fri. Compensation is $19-$23/hour. Full complement of benefits available, paid time off, sick time and holiday pay!

Education/Training/Certifications:

Required: High School Diploma/GED. Graduate of an accredited Patient Care Technician Training Program, Medical Assistant, CNA preferred.

Skill(s): Customer Service Oriented, Telephone Etiquette, MS Office Suite

The Clinical Care Assistant performs a variety of clerical and receptionist duties as well including organizing and filing participant medical information into medical records. Experience: Minimum of 1 year health care experience preferred

Minimum of 1 year working with the frail or elderly.

Essential Duties

• Supports the mission and values of Lutheran Social Ministries of New Jersey, which is: Through the power of the Holy Spirit, and in response to God’s love as revealed in the Gospel, the mission of the Lutheran Social Ministries of New Jersey is to serve those in New Jersey who hurt, are in need, or have limited choices.
• Schedules external office and special in-house appointments based on doctors orders and coordinates with transportation department as needed.
• Ensures that consultations are forwarded to medical records department for authorization.
• Ensures that appointment information is communicated to all necessary departments, participants and caregivers.
• Completes and maintains logs for labs, medical appointments, and other diagnostic procedures.
• Completes equipment log sheets as assigned
• Obtains Lab specimens as ordered by MD
• Follow order tracking procedure and protocol.
• Obtains admission data i.e. VS, BP pain level height and weight.
• Functions as clinic phlebotomist and performs related procedures to preserve the integrity of specimens collected.
• Obtains EKG as ordered.
• Ensures lab specimens are ready for courier to pick up. Files results once primary care physician has reviewed results.
• Monitors the receipt of diagnostic test results and gives them to primary care physician to be reviewed and signed.
• Receives and files clinic medical information into appropriate records and files as needed, Maintains participant/caregiver confidentiality.
• Assist in the ordering and storage clinic supplies as requested.
• Assist in cleanliness and preparation of examination rooms for participants during clinic hours (before, during, after and in-between participant exams/procedures) to ensure efficient running of the clinic.
• Stocks and replenishes supplies for clinic use and maintains inventory of the supplies as indicated
• Assists in escorting participants to appointments as needed.
• Assists Medical Assistant with scheduling clinic and specialist appointments and completing transportation requests as needed.
• Ensures that the delivered supplies are completed per established procedures, working with other departments as needed. Monitors expiration dates.
• Faxes orders, request old medical records and compiles admission packets to be sent to nursing homes and assisted living facilities when medical records is not available.
• Faxes medication lists to pharmacy and performs any necessary follow-up procedures.
• Prepares assessment packages and assists in planning and scheduling home visits by clinical staff.
• Answers the telephone, screens calls, and takes messages. Greets and directs visitors. Uses effective communication skills, including a courteous telephone manner and skills, with all departments, co-workers, participants and caregivers, team members, outside professionals and equipment vendors.
• Follows all Lutheran Senior LIFE Policies and Procedures, OSHA safety guidelines.
• Utilize infection control and prevention principles and practices established by the organization including CDC guidelines in the provision of care and services..
• Maintains a courteous, helpful and professional attitude on the job. Displays a willingness and ability to be responsive in a warm and caring manner to all customer groups. Consistently cooperates and supports organization in problem solving issues. Ensures customer and supports the success of the entire healthcare team.
• Treats employees, patients, and business partners with respect. Fosters teamwork by trusting and supporting each other while encouraging collaboration at all levels of the organization. Embraces diversity and demonstrates the ability to work together.
• Maintains confidentiality of all agency and patient related information. Protects patient rights as defined in the patient Bill of Rights.
• Maintains proper attendance and punctuality to ensure that the department is operated in an efficient and cost effective manner.
• Maintains safe working environment. Follows Lutheran Senior LIFE Safety Policies and Procedures.
• Participates in continuing education classes and any required staff and training meetings.
• Performs any necessary filing or clerical duties necessary to complete charting requirements.
• Completes annual compliance and HIPAA training and exhibits behavior as set forth by the LSMNJ Code of Ethics and Business Integrity in the performance of duties.
• Adheres to the Organization’s Policies and Procedures regarding the Compliance Program of the organization and is timely in reporting any possible concerns.
• Follows all local, state and federal regulations as they pertain to the position.
• Adheres to the Organization’s Policies and Procedures covering Privacy and Security in Compliance with HIPAA regulations.
• Other duties as assigned by my supervisor, necessary for the efficient operation of the department/facility.

LSMNJ is an Equal Opportunity Employer.

We have awesome benefits! You will be eligible to participate in most of the following as of your 1st day of employment:

Offering flexible pay - accessing your pay anytime!
Medical Insurance
Dental Insurance
Vision Insurance
Wellness Program
Life Insurance
Long-Term Disability
Short-Term Disability
Critical Care & Accident Coverage
NJM Auto and Home Insurance
Pet Insurance
Identify Theft Protection
403(b) Retirement Savings offering an 8% company paid match!
Sick Pay (after 4 months of employment)
Paid Time Off (after completion of introductory period)
Holiday Pay
And much more…..